At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
Job Description
The Performance Marketing Optimization Manager supports paid marketing performance across paid media, direct mail, and affiliate channels by diagnosing funnel friction, prioritizing experimentation, and informing optimization across creative, audiences, channel mix, cadence, and post-click experience. The role applies conversion rate optimization (CRO) principles at the paid portfolio level, connecting top-of-funnel signals to downstream business outcomes to improve overall paid efficiency.
This role develops the paid learning agenda and experimentation roadmap in partnership with key stakeholders, ensuring testing focuses on the highest-impact performance questions. By synthesizing performance data, competitive trends, industry benchmarks, and audience insights, the role translates complex signals into clear recommendations that consistently influence go-forward marketing decisions.
The Performance Marketing Optimization Manager works closely with paid channel leads, Product Marketing, Marketing Analytics, Digital and Product teams, and agencies to evaluate performance, align on testing priorities, and ensure learnings are applied across campaigns and products. The role operates with a strong test-and-learn mindset and helps balance near-term optimization with longer-term learning goals, while ensuring all work aligns with bank policies, regulatory requirements, and enterprise marketing standards.
Key Responsibilities
Analyze performance across paid marketing channels and funnel stages to identify optimization and conversion opportunities, connecting top-of-funnel signals (impressions, clicks, applications) to downstream outcomes such as funded accounts, booked loans, adoption, engagement, and retention
Develop the paid learning agenda and experimentation roadmap with key stakeholders, prioritizing the highest-impact performance questions and informing tests across creative, audiences, offers, sequencing, channel mix, and post-click experience
Apply CRO principles to evaluate landing page and application performance from a paid marketing perspective, identifying conversion friction, drop-off points, and experience gaps that impact paid efficiency
Translate funnel diagnostics and test learnings into clear, actionable recommendations that inform landing page and application optimization roadmaps in partnership with Digital and Product teams
Synthesize performance data, competitive trends, and industry benchmarks into performance optimization recommendations for paid channel leads and Product Marketing
Partner with Marketing Analytics to ensure experimentation frameworks, measurement approaches, and learnings are consistent, scalable, and usable across paid marketing efforts
Basic Qualifications
Bachelor's degree, or equivalent work experience
Six or more years of related experience in marketing and marketing strategy with proven ability to deliver results
Preferred Skills / Experience
Experience applying experimentation and CRO concepts to improve marketing performance beyond on-site conversion
Strong understanding of funnel dynamics from click through funding, adoption, or engagement
Ability to analyze quantitative and qualitative data to identify performance drivers and friction points
Familiarity with A/B testing, experimentation design, and funnel diagnostics
Experience partnering cross-functionally with product marketing, analytics, digital teams, agencies, and channel leads
Strong verbal, written, and presentation skills, with the ability to communicate insights to senior and cross-functional stakeholders
Strong organizational and prioritization skills with intellectual curiosity and a continuous improvement mindset
Proficient computer navigation skills using analytics, marketing, and productivity tools
MBA or equivalent markers of high achievement are a plus
Location Expectations
This role is hybrid. Team members who are in a hybrid role typically spend three days a week at the listed U.S. Bank location(s), while having flexibility on their work location for the other working days.
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here (https://careers.usbank.com/global/en/benefits/us) .
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $105,400.00 - $124,000.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
