Front Desk Agent

Marriott • Philadelphia, PA • 1h ago

Additional Information

Job Number 26058224

Job Category Rooms & Guest Services Operations

Location Renaissance Philadelphia Downtown Hotel, 401 Chestnut St, Philadelphia, Pennsylvania, United States, 19106 VIEW ON MAP (https://www.google.com/maps?q=Renaissance%20Philadelphia%20Downtown%20Hotel%2C%20401%20Chestnut%20St%2C%20Philadelphia%2C%20Pennsylvania%2C%20United%20States%2C%2019106)

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Expiration Date: 06/27/2026

Additional Information: This hotel is owned and operated by an independent franchisee, PM Hotel Group. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

As a Front Desk Agent or Guest Services Representative, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure. Your proactive, responsive, and caring approach ensures guests feel welcomed and supported throughout their stay. If you enjoy engaging with others, have a winning personality, and take pride in delivering exceptional service, this role is a perfect fit.

Responsibilities

Assist guests efficiently, courteously, and professionally at all times

Maintain a high level of service and hospitality standards

Promptly address guest concerns and ensure satisfaction in a timely manner

Post guest charges, collect payments, and follow cash handling procedures

Handle guest mail and messages with respect to privacy and professionalism

Stay knowledgeable about the Renaissance brand, travel programs, and special offers

Communicate guest feedback effectively to departments and management

Respond quickly to calls, lobby visitors, and team members needing assistance

Maintain full knowledge of hotel safety and emergency procedures

Qualifications

High school diploma or equivalent preferred

Prior hospitality or customer service experience is a plus

Strong interpersonal and communication skills

Ability to multitask and remain professional in a fast-paced environment

Detail-oriented with strong organizational skills

Flexibility to work varied shifts, including evenings, weekends, and holidays

Hourly - $17-20

This company is an equal opportunity employer.

frnch1

Similar Jobs

F&B and Night Life Supervisor - Kimpton Hotel Monaco Philadelphia

Kimpton Hotels & Restaurants • Philadelphia, PA • 1h ago

Retail & Hospitality

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel di...

1h ago

Go to Apply

Housekeeping Turndown Attendant

Marriott • Philadelphia, PA • 1h ago

Retail & Hospitality

Additional Information Job Number 26057505 Job Category Housekeeping & Laundry Location The Ritz-Carlton Philadelphia, 10 Avenue Of The Arts, Philadelphia, Pennsylvania, United States, 19102 VIEW ON MAP ( https://www...

1h ago

Go to Apply

Facility Housekeeper

U-Haul • Ewing, NJ • 1h ago

Retail & Hospitality

Compensation Range: $15.92 to $18.00 Hourly Location: 1561 N Olden Ave, Ewing, New Jersey 08638 United States of America START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you organized and proactive? Do you...

1h ago

Go to Apply

Navigator Concierge

Marriott • Philadelphia, PA • 1h ago

Retail & Hospitality

Additional Information Job Number 26058238 Job Category Rooms & Guest Services Operations Location Renaissance Philadelphia Downtown Hotel, 401 Chestnut St, Philadelphia, Pennsylvania, United States, 19106 VIEW ON MA...

1h ago

Go to Apply

Retail Stocking Associate

Harbor Freight Tools • Philadelphia, PA • 4h ago

Retail & Hospitality

178126BRPosting Title:Retail Stocking AssociateJob Description: A Retail Stocking Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your...

4h ago

Go to Apply

barista - Store# 11762, GARDEN STATE PARK

Starbucks • Cherry Hill, NJ • 12h ago

Retail & Hospitality

Crafting the world's finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone's day. Whethe...

12h ago

Go to Apply

Assistant Restaurant Leader

Raising Cane's • Marlton, NJ • 17h ago

Retail & Hospitality

Company Description Starting from $65,000 - $75,000 annually plus monthly training incentive of $750.00 Pay is based on location, experience, and qualifications etc. *Monthly incentives after training vary and are based...

17h ago

Go to Apply

Restaurant Manager

Raising Cane's • Cherry Hill, NJ • 17h ago

Retail & Hospitality

Company Description Initial hiring pay range (based on location, experience, etc.): $22.75 - $23.50/hour At Raising Cane's Chicken Fingers®, we serve only the most craveable chicken finger meals - it's our One Love! Know...

17h ago

Go to Apply

Bell Attendant - Kimpton Hotel Monaco Philadelphia

Kimpton Hotels & Restaurants • Philadelphia, PA • 1d ago

Retail & Hospitality

1d ago

Go to Apply

Traveling Reset Merchandiser Day Shift

SPAR • Philadelphia, PA • 1d ago

Retail & Hospitality

Overview Traveling Reset Merchandiser Day Shift SPAR is growing our reset and remodel merchandising team! This Reset Merchandiser job will be part of a team remodeling the insides of big box retailers. Anyone with a back...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)