Customer Service Associate

Walgreens • Hillsdale, MI • 15h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1806735BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 196 W CARLETON RD,HILLSDALE,MI,49242

Full District Office Address: 196 W CARLETON RD,HILLSDALE,MI,49242-01204-10288-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 10288-HILLSDALE MI

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Part Sales Manager - Full Time

AutoZone, Inc. • Coldwater, MI • 16h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

16h ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Coldwater, MI • 16h ago

Management & Administrative

16h ago

Go to Apply

Sales Manager

Camping World • Coldwater, MI • 1w ago

Management & Administrative

Camping World is looking for an experienced Sales Manager with the drive to go above and beyond expectations to deliver a high quality, top-notch customer driven experience. Qualified individuals will share their passion...

1w ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Hillsdale, MI • 1w ago

Management & Administrative

1w ago

Go to Apply

(USA) Service Shop Repair Technician - Coldwater, MI (2nd Shift)

Walmart • Coldwater, MI • 2w ago

Management & Administrative

Position Summary... Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, an...

2w ago

Go to Apply

Customer Service Associate

WEC Energy Group • Coldwater, MI • 2w ago

Management & Administrative

Customer Service Associate MGU, a subsidiary of WEC Energy Group, is seeking a Customer Service Associate in our Coldwater, Michigan location. About Us WEC Energy Group is one of the nation's largest electric generation...

2w ago

Go to Apply

Sales Manager (Part Time)

Carter's/OshKosh • Fremont, IN • 2w ago

Management & Administrative

If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As a Part Time Sales Manager, you will be the f...

2w ago

Go to Apply

2nd Shift Produce Clerk

Meijer • Coldwater, MI • 3w ago

Management & Administrative

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our fam...

3w ago

Go to Apply

(USA) Area Manager - Quality Assurance/systems (import, Regional, Returns, Sam's, Wm.com)

Walmart • Coldwater, MI • 4w ago

Management & Administrative

Position Summary... What you'll do... Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associatesImplement the business plan for area of responsibility by communicating goals...

4w ago

Go to Apply

(USA) Area Manager - Floor (fashion, Import, Jewelry, Regional, Returns, Sam's, Hmsc)

Walmart • Coldwater, MI • 19h ago

Retail & Hospitality

19h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)