Director Pre-Services

UNC Health Care • Chapel Hill, NC • 6h ago

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

This position is responsible for the overall management of revenue cycle pre-service operations for the Health Care System, including strategic planning, capital and operational budgeting, financial analysis, key metric development and

management, regulatory compliance, problem resolution, personnel management, and performance improvement. Pre-Service operations may include, but are not limited to pre-registration, insurance verification, patient estimates, price

transparency, billing, pre and post claim edits, and denials for hospital and physician services.

Responsibilities:

Pre-Services: Responsible for directing all pre-services functions including insurance verification, pre-registration, patient estimates, price transparency call center, billing, edits, denials, quality audits, and training. Plans for system changes to improve financial performance. Identifies and implements systems that prevent revenue loss, ensure correct reimbursement for services, and encourage timely receipts. Contributes to collaboration, integration, and performance improvement activities with revenue cycle and clinical operations managers to achieve strategic, financial, and operational performance goals.

Human Resources: Selects, trains, evaluates, and counsels' management personnel fostering a positive, supportive culture that minimizes employee turnover. Dynamic interpretation and application of rules and regulations relative to revenue cycle functions for designated operational areas. Create and maintain work plans providing timely and relevant feedback to supervisors and subordinate employees. Provides guidance and direction to employees in complex cases. Communicates effectively with internal and external customers and employs methods to promote employee satisfaction. Create data-supported staffing models to effectively balance quality data capture and reduce back-end denials and revenue loss.

Strategic Planning: Analyze planned and sentinel events to develop strategies for improvement. Routinely evaluate industry and market forces to provide recommendations for new and/or evolving business development and/or improvement in efficiency and effectiveness of operations.

Metric Management/Performance Improvement: Develop, monitor, and report metrics. Set goals and objectives. Develop and implement processes and procedures to reach and exceed goals.

Operations: Actively participate and collaborate among entities and departments promoting performance improvement and patient satisfaction. Prioritize and communicate initiatives. Maintain subject matter expertise in all information systems necessary to lead, implement, and support business processes. Prepare and report operational data.

Budget: Preparation and defense of capital and operational budgets. Adherence with approved budget. Monitor and analyze budgetary trends to make necessary adjustments to ensure budget projections are met. Proactive communication of unintended variances with plans for mitigation.

Other Information

Other information:

Education Requirements:

? Bachelor's degree in Finance, Business, Hospital Administration, or related field.

Licensure/Certification Requirements:

? No licensure or certification required.

Professional Experience Requirements:

? Seven (7) years of experience in the healthcare industry performing duties related to pre-services, including five (5) years of supervisory experience in a pre-services management function.

Knowledge/Skills/and Abilities Requirements:

? Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized expertise. Excellent verbal and written communication and high level of interpersonal skills.

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Pre-Arrival Unit

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $59.51 - $85.54 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Remote

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes

Sysco • Holly Springs, NC • 3d ago

Management & Administrative

Are you an experienced Sales Professional, Restaurant Manager, Culinary Manager or Chef looking for career development opportunities? Join Sysco's World Class Sales Team and explore all the benefits and perks. Why you sh...

3d ago

Go to Apply

Sales Consultant-USBL-US

Sysco • Cary, NC • 3d ago

Management & Administrative

3d ago

Go to Apply

Senior Director, Case Management & Outcomes Performance

Brighton Health Plan Solutions, LLC • Chapel Hill, NC • 3d ago

Management & Administrative

About The Role Brighton Health Plan Solutions (BHPS) is a Third Party Administrator (TPA) serving 400,000+ commercial members across employer-sponsored self-insured plans and proprietary network products, including Magna...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)