Customer Service Representative

Robert Half • Hollister, CA • 4d ago

Description We are looking for an experienced and welcoming Customer Service Representative to support daily front-desk operations in California. This Long-term Contract position is ideal for someone who enjoys interacting with people, creating a positive visitor experience, and handling a variety of administrative tasks in an onsite setting. The right candidate will be comfortable balancing customer-facing responsibilities with behind-the-scenes coordination while maintaining a detail-oriented approach throughout the day.

Responsibilities:

Welcome visitors warmly, assess their needs, and connect them with the appropriate sales representative or team member.

Schedule and confirm appointments, ensuring calendars remain organized and guest visits are handled efficiently.

Maintain a hospitable front-office experience by offering refreshments such as snacks and bottled water to guests.

Support day-to-day administrative assignments, including general office coordination and special projects as needed.

Contact food truck vendors to request pricing, compare options, and gather information for onsite planning purposes.

Monitor communications and respond promptly to inquiries using email, calendar tools, and other office systems.

Keep reception and guest areas orderly, detail-oriented, and ready to receive visitors throughout the day. Requirements - At least 1 year of customer service experience in a detail-oriented or public-facing environment.

Strong interpersonal skills with a genuine interest in helping visitors and supporting a positive customer experience.

Comfortable working onsite and interacting with a high volume of guests in a customer-focused setting.

Adaptable and flexible, with the ability to manage changing priorities and a variety of daily tasks.

Proficiency with Microsoft Outlook and the ability to learn or use Salesforce effectively.

General technical confidence and comfort navigating office software and digital communication tools.

Ability to follow a business dress code, including neat attire and closed-toe shoes. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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