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Office & Admin Specialist Int

State of Minnesota • Saint Paul, MN • 8h ago

Working Title: Office & Admin Specialist Int

Job Class: Office and Administrative Specialist, Intermediate

Agency: HLBs-Criminal Background Check Program

Job ID : 94073

Location : St. Paul

Telework Eligible : No

Full/Part Time : Full-Time

Regular/Temporary : Unlimited

Who May Apply : Open to all qualified job seekers

Date Posted : 05/11/2026

Closing Date : 05/18/2026

Hiring Agency/Seniority Unit : Dentistry Board / Dentistry Board-AFSCME

Division/Unit : Criminal Background Unit

Work Shift/Work Hours : Day Shift

Days of Work : Monday - Friday

Travel Required : No

Salary Range: $20.76 - $27.53 / hourly; $43,346 - $57,482 / annually

Classified Status : Classified

Bargaining Unit/Union : 206 - Clerical/AFSCME

Work Area : Dentistry Board/Criminal Background Check Program

FLSA Status : Nonexempt

Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

The Criminal Background Check Program (CBC) is a state agency under the Health-Related Licensing Boards dedicated to processing state and federal background checks for all licensees. This position provides program functions related to record keeping, organizational support, research, fingerprinting, and other services to the CBC and its participating boards and is conducted while maintaining strict adherence to confidentiality requirements:

Provide organizational support by processing applicant paperwork.

Provide outstanding customer service to Board clientele in person, over the phone, or using written correspondence.

Accurately transmit data from paperwork and fingerprint cards to the BCA.

Review criminal history reports to confirm completeness and accuracy.

Perform other related work.

Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

Customer service skills sufficient to: 1) perform the duties with politeness, respect, and interest in positive problem solving; 2) provide prompt and accurate information to customers in person, on the phone, and through email and other written or electronic correspondence; and 3) effectively communicate and elicit information with tact and diplomacy in difficult situations and efficiently resolve customer problems.

Knowledge of communications sufficient to 1) write, prepare, and edit materials, using correct spelling, punctuation, grammar, and sentence construction; 2) communicate effectively with internal and external customers; and 3) explain reasons for transactions and procedures, rules, and regulations so others understand the information they are being given.

Skills in database management sufficient to enter and retrieve data and perform searches to find relevant information and generate a variety of up-to-date reports.

Keyboarding/typing skills using Microsoft Word or equivalent software, sufficient to produce documents such as emails, memos, form letters, and other correspondence in an effective and timely manner.

Word processing skills sufficient to use software to create, format, edit, print, and save a variety of documents, including spreadsheets, tables, charts, and graphs.

Ability to maintain confidentiality.

Preferred Qualifications

Experience with Microsoft Word, Excel and Outlook.

Demonstrated office skills including filing, photocopying, and scanning.

Demonstrated attention to details and the ability to follow specific protocols.

Ability to quickly and thoroughly assess information and make logical conclusions.

Ability to work both independently and as part of a team.

Ability to prioritize workflow in a fast-paced environment.

Physical Requirements

Ability to move from employee desk to lobby frequently throughout the day.

Ability to move boxes of mail or files weighing 25-40 lbs. on a daily or routine basis.

Additional Requirements

Successful applicants must pass a criminal background check through American DataBank and employment reference checks prior to employment. A criminal history does not automatically disqualify an applicant, and each case will be reviewed individually in alignment with fair hiring processes.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.

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