Customer Service Associate

Walgreens • Marion, IL • 4h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1805502BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 1710 W DEYOUNG ST,MARION,IL,62959

Full District Office Address: 1710 W DEYOUNG ST,MARION,IL,62959-01054-07578-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 07578-MARION IL

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

(USA) Stocking 2 Coach, Non-Complex, Management

Walmart • Marion, IL • 2d ago

Management & Administrative

Position Summary... What you'll do... Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with...

2d ago

Go to Apply

Customer Service Associate

Walgreens • Herrin, IL • 1w ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

1w ago

Go to Apply

Government Information Specialist (Privacy Officer)

Veterans Affairs, Veterans Health Administration • Marion, IL • 1w ago

Management & Administrative

Summary The facility Privacy/FOIA Officer has oversight for the data governance program and initiatives in the VHA Medical Center or Healthcare System and its supporting catchment area. The position makes unique facility...

1w ago

Go to Apply

SOCIAL SERVICES CAREER TRAINEE

State of Illinois • Marion, IL • 2w ago

Management & Administrative

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13433490 Why Work for Illinois? Working with the State of Illinois is a testament...

2w ago

Go to Apply

Sales Manager - Wireless (55102)

Acosta Group • Benton, IL • 3w ago

Management & Administrative

DESCRIPTION Drive sales through personalized wireless solutions and customer education. Premium Retail Services operates in more than 1300 Walmart Supercenter locations across North America, with a dedicated sales team o...

3w ago

Go to Apply

Customer Service Associate

Raising Cane's • Marion, IL • 3w ago

Management & Administrative

Starting hiring pay at: $16.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In...

3w ago

Go to Apply

Nursing Assistant CLC Restorative Care

Veterans Affairs, Veterans Health Administration • Marion, IL • 5h ago

Hospital & Medical

Summary The Marion VA Health Care System is seeking a full-time RESTORATIVE Nursing Assistants to join the Community Living Center (CLC) within Nursing Service, located in Marion, IL. The Restorative Care Nurse Assistant...

5h ago

Go to Apply

Nursing Assistant CLC Restorative Care

Veterans Affairs, Veterans Health Administration • Marion, IL • 5h ago

Hospital & Medical

5h ago

Go to Apply

Garnishment & Levy Specialist

BANTERRA CORP • Marion, IL • 6h ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13465241 SUMMARY The Garnishment & Levy Specialist is responsible for managing...

6h ago

Go to Apply

Supply Technician

Veterans Affairs, Veterans Health Administration • Marion, IL • 8h ago

IT & Engineering

Summary This position serves as Supply Technician (Medical) for the Medical Supply Distribution (MSD) areas of Logistics Service within the The Marion, IL Health Care System. As a Supply Technician, you will provide ward...

8h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)