Bakery/Deli Clerk

Kroger Family of Companies • Hillsdale, MI • 4h ago

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others. RESPONSIBILITIES Essential Job Functions:

·Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.

·Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.

·Grocery Clerk (Bakery/Deli) will be able to inform customers of bakery and/or deli specials.

·Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.

·Recommend deli or bakery items to customers to ensure they get the products they want and need.

·Use all equipment in bakery such as the refrigerators, freezers, slicers, and ovens according to company guidelines.

·Prepare foods according to the food temperature logs and follow cooking instructions.

·Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment.

·Adequately prepare, package, label and inventory ingredients in merchandise.

·Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.

·Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe etc.

·Label, stock and inventory department merchandise.

·&nb

QUALIFICATIONS Minimum Position Qualifications:

Customer Service skills

Effective communication skills

Knowledge of basic math

Ability to obtain current food handlers permit once employed

Desired Previous Job Experience:

Customer Service skills

Bakery or Deli experience is helpful

Retail experience

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