A/R Systems Support Coordinator - 503864

Lehigh University • Bethlehem, PA • 9h ago

Lehigh University Lehigh University is an affirmative action/equal opportunity employer and does not discriminate on the basis of age, color, disability, gender, gender identity, genetic information, marital status, national or ethnic origin, race, religion, sexual orientation, or veteran status. Lehigh University provides comprehensive benefits including partner benefits. A/R Systems Support Coordinator Are you detail-oriented with a passion for financial systems and student services? Lehigh University seeks an A/R Systems Support Coordinator to support our Bursar's Office in maintaining accurate financial records and student account management. About the Opportunity In this role, you'll provide essential support to the Systems Manager, ensuring precision in Banner AR for both student and non-student accounts. You'll collaborate across university departments to gather information needed for processing charges, manage external billing operations, and serve as a key contact for student health insurance plans while providing backup support to Bursar's Office staff. Position Number: S78490 This position is a Grade: 8 - 37.5 with an approximate salary range of $44,600-$53,530 and is subject to change based on experience, skills and qualifications. Key Responsibilities Facilitates the integrity of the Banner system and related software through rigorous testing, data validation, and the execution of critical recurring processes (such as A/R imports) to ensure continuous departmental operations. Provides data-driven insights using reporting tools and Access, while maintaining the office???s digital presence through website management and the regular update of technical process documentation. Manages the accurate recording of revenue and expenses in Banner through journal entries, reconciliation of clearing accounts, and the precise application of non-student check payments. Coordinates with various departments (e.g., Housing, Greek Life) to provide financial reports, ensure proper accounting for charges and deposits, and manage the collection process for delinquent non-student accounts. Provides expert guidance on Student Health Insurance Plan (SHIP) offerings and eligibility while managing student compliance with enrollment and waiver deadlines through direct outreach. Acts as a primary liaison with the University???s insurance broker to maintain accurate enrollment records and collaborates with internal departments (such as IOSS and DOS) to streamline View the full job description https://www.click2apply.net/GlqMLVh4aPm6zcwDEIkgVb. Equal employment opportunity, including veterans and individuals with disabilities. PI284381935

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