Animal Services Assistant Supervisor
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Animal Services Assistant Supervisor
Salary
$53,036.55 Annually
Location
Jacksonville, FL
Job Type
Civil Service
Job Number
2026-07097
Department
OFFICE OF ADMINISTRATIVE SERVICES
Opening Date
05/08/2026
Closing Date
5/22/2026 11:59 PM Eastern
Description
Benefits
Questions
Job Description
Are you looking for a position with a work/life balance? Do you want to earn four (4) weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered "yes" to any of these questions, you need to complete your application now. Work for the city you love!!!
The Animal Care and Protective Services Department is actively seeking a Animal Services Assistant Supervisor.
Did you know as a City of Jacksonville employee, you would also have twelve (12) paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments.
This is service maintenance work at the working supervisor level which includes assisting in the enforcement of animal care and control laws, involving the apprehension of stray, free-roaming, injured, and diseased animals; investigation of animal cruelty complaints to include working crime scenes, collecting evidence, and writing professional reports for submission to the State Attorney's office for prosecution; issuance of warning notices and citations; educating the public; and performing related administrative support work. Work requires knowledge of the applicable laws, techniques, methods, and procedures used in enforcing animal care and controls laws. As well as a knowledge of supervisory methods, practices, and procedures which involve the use of specialized skills which are acquired through a combination of training and considerable on the job experience. Assigns, monitors, reviews, and evaluates the work of assigned staff. Work schedule involves weekends, subject to on-call and call-out assignments, and/or rotating shifts. Contacts with others require skills in understanding and influencing people and are important in responding to and resolving complaints and supervising assigned staff. Skills of persuasiveness, assertiveness, and sensitivity to others point of view are often required to influence behavior, change an opinion, or turn a situation around. Work is standardized in that tasks are covered by substantially diversified procedures and specialized standards and, because of changing priorities or differing situations, incumbents have the latitude to consider which of the many procedures or standards should be followed and in what sequence. Work involves differing situations requiring the use of judgment in search for solutions or new applications within ones' known experiences. Work is performed in field and office environments, where there are some risks and hazards due to the handling of vicious, ill, infectious, and rabid animals but the hazards are known, somewhat predictable and mostly controllable. Operates standard office equipment such as personal computers, two-way radios, euthanasia equipment, and animal capture equipment. Operates a motor vehicle. Physical demands consist of operating a vehicle, sitting, standing, walking, bending, stooping, climbing, running, and occasionally lifting animals weighing more than 50 pounds. Work is performed under limited supervision where the work assignments are subject to established procedures, practices, precedents, methods, techniques and well-defined policies, and the worker plans and organizes the work, determines own priorities, and the work is reviewed, usually after the fact, in terms of quality, volume, timeliness, and adherence to established methods, standards, and policies.
Examples of Work
Assists with planning, organizing, and directing the day-to-day operations of the animal care facility.
Determine priorities, schedule, and assign work as required; Implement management decisions through the work of subordinate employees; Solve problems within the team related to work assignments.
Provide hands-on advice and assistance on work processes, best practices, and subject matter expertise to subordinates; Assist in the review and development of routine procedures to ensure timely and accurate accomplishment of established operational goals.
Supervise and train assigned staff, evaluate performance, and initiate corrective action as needed; assess staffing needs and assist in the recruitment of staff.
Reviews, corrects, processes and/or maintains records and reports of officer trip sheets, affidavits, warning letters, citations, incidents, bites, and all animals impounded for health observation and suspected of having rabies or other infectious or contagious diseases.
Participate in the interview process for the selection of new staff.
Maintain required documentation, compile data, and complete reports.
Attend meetings as required.
Investigates and enforces Florida statutes related to animals and Jacksonville Municipal Ordinance section 462.
Performs vehicle inspections of all of the officer's city vehicles to ensure they are being properly maintained and cleaned
Participate in performing the actual work of the unit and substitute for subordinates as needed.
Reports to work location during emergency circumstances such as actual and anticipated natural and man-made disasters.
Communicates clear direction, manages results, and assists with leading organizational change.
Assigns responsibility, takes corrective action, demonstrates leadership in evaluating, developing, and motivating employees.
Demonstrates proficiency in the City of Jacksonville's competencies.
Performs all other duties as assigned or required. (not intended to be all inclusive)
Knowledge, Skills and Abilities
Knowledge of the applicable laws, techniques, methods, and procedures used in enforcing animal care and controls laws Knowledge of supervisory methods and techniques.
Knowledge of policies, practices, procedures, and techniques used in animal capture, restraint, and care.
Skill in apprehending, impounding, and disposing of animals in compliance with the animal care and control laws.
Skill in operating animal care and control equipment.
Ability to prepare and maintain correspondence, standard operating procedures manuals, records and reports relative to field operations.
Ability to oversee and monitor field operations.
Ability to assign, schedule, monitor, review, and evaluate the work of assigned staff.
Ability to identify need of, coordinate, develop and administer training.
Ability to perform basic animal care including but not limited to vaccinations, medications, and other medical care.
Ability to perform euthanasia as taught by the FACA (Florida Animal Control Association) approved class and in compliance with the ACPS euthanasia protocol. Ability to communicate effectively, verbally and in writing.
Ability to respond to a problem area, assess the situation, and coordinate the proper corrective action.
Ability to read, comprehend, and apply applicable policies, laws, and regulations.
Ability to operate standard office equipment such as a personal computer using word, spreadsheet, database and other related software, two-way radio, euthanasia equipment, and animal capture equipment.
Ability to operate a motor vehicle.
Open Requirements/Supplemental Information
Four (4) years of education and/or experience in enforcement of animal care and control laws; compliance inspections or enforcement activities relating to laws, or other local, state, or federal code violations; or customer complaint and resolution.
Two (2) years preferred in the capacity of a lead worker or supervisor.
Bachelor's degree from an accredited institution in public administration, criminal justice or public safety preferred.
LICENSING/CERTIFICATION/REGISTRATION:
Florida Animal Control Officer Certification and Chemical Immobilization certification must be obtained within twelve months and must be maintained during employment in this class.
Euthanasia Technician Certification must be obtained prior to completion of probation and must be maintained.
Must possess and maintain a valid driver's license during employment in this class.
Must qualify for, obtain, and maintain a City of Jacksonville public driver certification for employment in this class.
OTHER REQUIREMENTS:
The probationary period for this class is twelve months.
This classification performs safety-sensitive functions and is subject to pre-employment, random and other drug/alcohol testing programs as set forth in the City of Jacksonville's Drug Free Workplace Policy (0401).
ACPS is part of the City of Jacksonville's emergency response operations.
When pet friendly emergency shelters are open, all full-time employees are required to report and carry out duties as assigned for the duration of the emergency.
Depending on the nature of the emergency, this may require working around the clock for several days on short notice.
A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at www.jacksonville.gov. Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. U.S. transcripts do not need to be official, but must state your name, the school's name, classes taken, grades received, @type of degree, and date degree was conferred. Transcripts outside the U.S. must be converted to U.S. standards.
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Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.
If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here:http://www.coj.net/departments/employee-services/veterans-preference.
If a candidate believes he or she was not afforded veteran's preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to:
Florida Department of Veterans Affairs
Attention: Veterans' Preference Coordinator
11351 Ulmerton Road, Suite 311-K
Largo, FL 33778-1630
Email:VeteransPreference@fdva.state.fl.us
The City of Jacksonville provides a wide array of benefits to meet the diverse needs of our employees. Our comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care, parking, and transit expenses; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships. Please visit the Employee Benefits website for details on all the plans we offer.
www.coj.net/benefits
01
Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Copying and pasting your resume or stating "see resume" does NOT fulfill the requirements of the question. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and certify that your responses can be verified from information included within the application?
Yes
No
02
Are you authorized to work in the United States without sponsorship from the City of Jacksonville either now or in the future?
Yes
No
03
The budgeted annual salary for this position is $53,036.55 . This is not negotiable. If selected, would you be willing to accept this position at this salary? (Civil Service positions have a 5% increase after successfully completing probation.)
Yes
No
04
This position requires a rotating schedule. A portion of the schedule may involve working evenings, weekends, and holidays. Are you able to commit to this @type of schedule?
I am able to work this @type of schedule.
I am able to work evenings and weekends only.
I am able to work Monday - Friday only.
None of the above.
05
ACPS is part of the City of Jacksonville's emergency response operations. When pet friendly emergency shelters are open, all full-time employees are required to report and carry out duties as assigned for the duration of the emergency. Depending on the nature of the emergency, this may require working around the clock for several days on short notice. Are you able to comply with this requirement?
I will be able to work during an emergency.
I have circumstances that would prohibit me from working during an emergency.
None of the above.
06
Do you understand that you will be required to safely and humanely lift, handle, or restrain animals, including injured, fractious and non-socialized animals, weighing 50 pounds or more which may be of an unpredictable, potentially dangerous nature?
Yes, I am able to lift 50 pounds or more.
I am able to lift up to 45 pounds.
I am able to lift up to 30 pounds
I am able to lift up to 20 pounds.
None of the above.
07
Do you understand the physical demands consist mainly of sitting, standing, walking, transporting animals, and lifting and controlling animals and/or objects weighing 50 pounds or more?
Yes
No
08
Do you understand the work is performed in an animal shelter environment, where there are some risks and hazards due to the handling of vicious, ill, infectious, and rabid animals, and exposure to offensive odors, chemicals, and other airborne nuisances?
Yes
No
09
It is preferred that you have a Bachelor's degree from an accredited institution in public administration, criminal justice of public safety. Do you possess such a degree? If basing qualifications on education, a copy of your college transcript is required with your application.
10
Part-Time and volunteer work experience may be considered if an applicant has worked/volunteered 20 hours per week or more. The complete work history, including number of hours worked per week, must be included in your application if you would like this experience to be considered.
I have read the above statement and understand what is required.
11
Do you have four (4) years of education and/or experience in enforcement of animal care and control laws; compliance inspections or enforcement activities relating to laws, or other local, state, or federal code violations; or customer compliant and resolution.
Yes
No
12
Provide a detailed description (at least 3-4 complete sentences) of your experience.
13
Indicate the organization(s) you worked for where you gained this experience.
14
It is preferred that you have two (2) years in the capacity of a lead worker or supervisor. Do you possess this experience?
Yes
No`
15
Do you have a valid motor vehicle operator license that is not under suspension/revocation or restricted under any pending or current citations/court proceedings? Please indicate which license you possess.
FL Class A Commercial Driver License (CDL)
FL Class B Commercial Driver License (CDL)
FL Class C Commercial Driver License (CDL)
FL Class E Driver License
GA Standard Driver's License
GA Class A Commercial Driver's License (CDL)
GA Class B Commercial Driver's License (CDL)
GA Class C Commercial Driver's License (CDL)
License from another State.
Learner Permit
My license is currently invalid.
I do not possess any @type of Driver's License.
16
If you have a State of FL license, does your license currently have one or more of these restrictions?
C or 1 - Business Purpose Only
D or H - Employment Purposes
P or 2 - Probation Interlock Device
S or I - Other Restriction
Two or more of these restrictions.
I have an out of state license.
None of the above.
17
Have you been cited for more than three (3) moving violations, or two (2) at fault accidents within the past 12 months from current date?
Yes
No
18
Have you been convicted of Driving-Under-the-Influence (DUI) in any state during the last 36 months from current date?
Yes
No
19
Have you been considered a "Habitual Traffic Offender" (HTO) within the past 12 months from current date?
Yes
No
20
I consent to the City of Jacksonville using the driver's license information I have provided to access a driver's license report from the Department of Highway Safety and Motor Vehicles. I understand if one was accessed with relation to this application, a copy will be provided to me upon request.
Yes, the City of Jacksonville has my consent to check my driver's license.
No, I do not wish to give consent to the City of Jacksonville to check my driver's license.
I do not possess a valid driver's license.
21
Provide your full Driver's License or Identification number. For out of state license, please include the state. PLEASE NOTE: Florida driver's license numbers are changing. Provide your most recently issued number. If a correct number is not provided, your application will be considered incomplete and may result in disqualification from the selection process.
22
Florida Animal Control Officer Certification and Chemical Immobilization certification must be obtained within twelve months and must be maintained during employment in this class.
I have read and understand the above statement.
23
Euthanasia Technician Certification is required to be obtained during the probation period and must be maintained throughout employment. Are you willing to obtain this certification?
Yes, I am willing to obtain this certification.
I currently possess a valid Euthanasia Technician certification.
None of the above.
24
Do you understand this classification performs safety-sensitive functions and is subject to pre-employment, random and other drug/alcohol testing programs as set forth in the City of Jacksonville's Drug Free Workplace Policy (0401)?
Yes, I have read and understand the statement above.
No
25
If you are requesting veterans preference, you MUST download the appropriate state of Florida form (even if you don't live in Florida) and attach it to your application. FAILURE TO DO SO WILL DELAY YOUR VETERANS PREFERENCE STATUS. Please download the forms at http://www.coj.net/departments/employee-services/veterans-preference
Yes, I am claiming veterans preference and I understand that I MUST download the appropriate form and attach it to my application.
No, I am not claiming veterans preference and this does not apply to me.
26
If basing qualifications on education, a copy of your college transcript is required with your application. College transcripts do not need to be official, but must state your name, the name of the school, @type of degree, classes taken, grades received and date degree was conferred. NOTE: A copy of your diploma does not meet this requirement. Transcripts from colleges outside of the U.S. must be converted to U.S. Standards. If required documents are not provided your application will be considered incomplete and may result in disqualification from the selection process.
I have read the above statement and understand what is required.
Required Question
Employer
City of Jacksonville
Address
117 W. Duval St. Suite 100 Jacksonville, Florida, 32202
Website
http://www.coj.net/departments/employee-services.aspx
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