Manager, Sales Account Management, Agency

Amazon • New York, NY • 1h ago

Description

Amazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com and across the open web. We start with the customer and work backwards in everything we do, including advertising. If you are interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you have come to the right place.

We are seeking a results-oriented Manager of Sales Account Management for our Agency Account Management team. The Agency Account Management team embraces emerging tools and evolving processes to operate with a high degree of ambiguity, requiring someone who thrives in building from the ground up and leading from the front. As Manager of Sales Account Management, you will oversee a team of Sales Account Managers - programmatic experts that partner with advertising agencies to help them grow their business and drive results for their brands through Amazon DSP and across the full Amazon Ads portfolio (Display, Video, Audio, etc.). You will coach and lead your team to be strategic consultants for agency leadership across account planning, strategy, investment, and activation teams - building trust and providing direct access to ADSP/AdTech solutions, insights, and measurement expertise when agencies need it most.

As a Manager, you will own revenue targets for your team and will be responsible for creating plans to achieve them. You will leverage your experience and judgment to define organizational strategy, processes, tools, and incentives to maximize performance and accelerate growth. You will drive execution of strategy, ensuring your team consistently delivers measurable results in agency satisfaction, YoY revenue growth, renewal rates, and other operational quality metrics. This role partners closely with US agency leadership and internal cross-functional teams, including Agency Development, Ad Tech, Sales, Product, and others to establish joint goals and strategies to drive agency satisfaction and revenue growth. The ideal candidate has direct management experience, a strong agency background, programmatic expertise, comfort with ambiguity, and an ability to lead and develop a high-performing team.

Key job responsibilities

Hire and develop a high-performing team; conduct resource management and capacity planning

Develop, execute, and inspect team strategy, goals, and action plans to achieve revenue objectives and targets

Become a knowledgeable partner on Amazon Advertising solutions with ability to partner on agency strategy at senior leadership levels

Support the team in educating agencies on Amazon's ad tech offerings, performance metrics, insights, and how to achieve greater results with Amazon

Coordinate across internal Amazon Ads leadership and cross-functional teams to represent agency business results and advocate for agency needs

Obtain ongoing agency and partner feedback to assess performance against organizational objectives

Define and scale team processes and best practices to drive consistently strong performance

Basic Qualifications

Preferred Qualifications

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, NY, New York - 156,600.00 - 211,900.00 USD annually

Amazon

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