Customer Service Specialist

Robert Half • Milwaukee, WI • 1h ago

Description

Robert Half is partnering with a client in the recruiting for a Customer Service Specialist to support procurement operations, maintain optimal inventory levels, and collaborate closely with supply chain teams to manage a high volume of vendors. This role is critical to ensuring product availability, accurate order processing, strong vendor relationships, and excellent service for both internal stakeholders and external customers.

This is a permanent placement opportunity offering full health benefits, 401k matching and paid time off.

Key Responsibilities

Serve as a primary point of contact for customer service inquiries related to orders, product availability, deliveries, and vendor coordination.

Support procurement activities by creating, tracking, and updating purchase orders to ensure timely replenishment of inventory.

Monitor inventory levels and work with internal teams to help prevent stock shortages, overages, and backorders.

Partner with supply chain, warehouse, and purchasing teams to ensure efficient product flow and accurate order fulfillment.

Manage communications with a high volume of vendors regarding order status, pricing, delivery schedules, discrepancies, and product availability.

Resolve vendor and customer issues in a timely manner, including shipment delays, damaged goods, invoice discrepancies, and service concerns.

Maintain accurate records of inventory transactions, vendor activity, and customer communications in company systems.

Analyze order trends, inventory usage, and vendor performance to support operational improvements and service excellence.

Assist in forecasting inventory needs based on customer demand, sales activity, and supply chain timelines.

Requirements

2+ years of experience in customer service, procurement, inventory control, supply chain, or distribution operations.

Experience working in a fast-paced, high-volume distribution or logistics environment preferred.

Strong understanding of purchase orders, vendor management, inventory tracking, and order fulfillment processes.

Excellent communication and relationship-building skills with the ability to work effectively across departments and with external vendors.

Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines.

Proficiency in Microsoft Excel and experience using ERP, inventory, or order management systems.

Problem-solving mindset with the ability to address service and operational issues quickly and professionally.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Similar Jobs

Customer Service Representative

DANIELS HEALTH • Racine, WI • 1h ago

Management & Administrative

JOB REQUIREMENTS: To support our growth, we are looking for a customer service advocate to join our team. This role plays a critical part in ensuring our customers\' interactions with Daniels Health are seamless - from c...

1h ago

Go to Apply

Customer Service Associate

Walgreens • Mount Pleasant, WI • 1h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

1h ago

Go to Apply

Account Manager - Valet & Parking Services - The Westin Milwaukee

Towne • Milwaukee, WI • 2h ago

Management & Administrative

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experience...

2h ago

Go to Apply

Inside Sales Account Manager - Composite Cable

Insight Global • New Berlin, WI • 2h ago

Management & Administrative

Job Description The Inside Sales Account Manager is a hunter-focused role responsible for driving new business within composite cable, wire, and interconnect solutions. This individual will proactively identify and secur...

2h ago

Go to Apply

Receptionist

WISCONSIN DEPT OF VETERANS AFFAIRS • Union Grove, WI • 5h ago

Management & Administrative

JOB REQUIREMENTS: The Wisconsin Veterans Home at Union Grove (WVHUG) is seeking an Office Associate to serve as Receptionist at our front desk. The Home is a 24/7/365 long-term care facility that provides comfort, suppor...

5h ago

Go to Apply

Customer Relations Manager (OEM Programs)

Insight Global • New Berlin, WI • 6h ago

Management & Administrative

Job Description The Customer Relations Manager leads OEM customer programs from early development through launch and production. This role blends project management and account management, serving as the primary point of...

6h ago

Go to Apply

Electrical QA/QC Manager

Actalent • Milwaukee, WI • 17h ago

Management & Administrative

Job Title: QA/QC Manager Job Description Join our team as a QA/QC Manager, where you will play a crucial role in overseeing electrical design reviews, constructability reviews, and coordination meetings. You will ensure...

17h ago

Go to Apply

Security Officer Patrol Driver - Manufacturing Site

Allied Universal • Menomonee Falls, WI • 20h ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

20h ago

Go to Apply

SAP Manufacturing Workstream Manager - Automotive

Accenture • Milwaukee, WI • 21h ago

Management & Administrative

We Are: Accenture's SAP practice, and we live to see how this can transform the way we live and work. We are the industry-leader for building SAP solutions and we're curious and always learning. We're building the smarte...

21h ago

Go to Apply

Customer Service Representative

Robert Half • Waukesha, WI • 1d ago

Management & Administrative

Description We are looking for a Customer Service Representative to support a non-profit organization in Waukesha, Wisconsin through responsive and attentive customer interactions. This contract opportunity with potentia...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)