Summary The position is located under the Surgical Care Service Line at the Salt Lake City VA Medical Center (SLCVAMC), within the Salt Lake City Health Care System (SLCHCS), and serves as the Administrative Officer (AO). The incumbent functions as the principal administrative advisor to the Chief, Surgical Care, and is responsible for the planning, direction, coordination, and evaluation of a comprehensive administrative program supporting a large, complex clinical service. Responsibilities Duties may include, but are not limited to: Serves as the principal administrative advisor to the Chief, Surgical Care Service, with responsibility for the overall planning, direction, coordination, and evaluation of administrative programs supporting a large and complex clinical service. Provide authoritative guidance to management officials on a wide range of administrative matters, including human resources management, financial management, contracting and procurement, logistics, and program operations. Integrates and aligns administrative functions to support clinical program objectives, ensuring effective utilization of personnel, space, equipment, and financial resources. Represents the Service in meetings, committees, and interactions with internal and external stakeholders and serves as a key member of the Service leadership team, influencing decisions that impact overall program direction, performance, and resource management. Works closely with the Chiefs of Surgery, Anesthesiology, Sterile Processing, Nursing, Logistics, Primary Care, Specialty Clinics, Medicine, and Rehab to exchange information related to organizational issues, programs, and functions to identify and make recommendations for process improvements. Directs and manages the full range of budgetary and financial operations for the Surgical Care Service, ensuring effective stewardship of financial resources in support of clinical and administrative programs. Monitors expenditures and performs ongoing financial analysis to identify trends, variances, and potential risks, ensuring alignment with approved funding levels and regulatory requirements. Advises leadership on resource allocation strategies, cost management, and financial planning to support efficient and effective operations. Integrating financial data with operational and clinical program requirements to support informed decision-making and long-range planning. Provides administrative and technical supervision over assigned staff, including Program Analysts and Program Specialists, ensuring effective execution of administrative programs supporting the Surgical Care Service. Plans, organizes, and directs the work of subordinate employees by establishing priorities, assigning work, and setting schedules to meet program requirements and organizational goals. Addresses employee concerns and resolves work-related issues, including handling complaints and initiating or recommending corrective or disciplinary actions as appropriate. Integrates the work of subordinate staff into the overall administrative operations of the Surgical Care Service, ensuring alignment with program objectives and efficient support to clinical operations. Oversees and coordinates contracting and procurement activities supporting the Surgical Care Service, ensuring timely acquisition of supplies, equipment, and services necessary to support clinical operations. Advises leadership on acquisition strategies and procurement planning, integrating contracting activities with overall resource management and program objectives. Conducts program analysis and supports operational improvement efforts to enhance the efficiency and effectiveness of Surgical Care Service operations. Collects, analyzes, and interprets data related to workload, provider productivity, clinic utilization, and operational performance to identify trends, issues, and opportunities for improvement. Supports strategic planning efforts by analyzing program performance and assisting in forecasting future resource needs. Performs other duties as assigned. Work Schedule: Monday - Friday, 7:30am - 4:00pm. Position Description/PD#: Supervisory Administrative Officer/PD110540 Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/12/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Overall planning, direction, coordination, and evaluation of administrative programs supporting a large and complex clinical service. Exercise delegated authority to develop and implement administrative policies, manage resources, and evaluate program effectiveness. Ability to integrate administrative and clinical program requirements, analyze complex operational issues, and provide expert advice on organizational performance, resource management, and program improvement. Ensure compliance with equal employment opportunity (EEO), labor/management relations, and safety and health requirements. Evaluate administrative and clinical support processes and develop recommendations to improve workflow, resource utilization, and service delivery. Communicate effectively with a variety of stakeholders, including clinical staff, leadership, and administrative personnel, to coordinate activities and support organizational objectives. Development and implementation of administrative processes, resolution of operational issues, and coordination of program activities across functional areas. Provide the customer with consistent information according to established policies and procedures. Handle conflict and problems in dealing with the customer constructively and appropriately. Work in close collaboration with the Chief, Surgical Care, and clinical leadership to ensure efficient operations, effective resource utilization, and high quality patient care delivery. You will be rated on the following Competencies for this position: Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self Management Teamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary and involves typical office activities such as sitting, standing, walking, and working at a computer for extended periods of time. The incumbent may occasionally be required to carry light items such as files, papers, or small office equipment. No special physical demands are required to perform the duties of the position. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Additional Information Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
