Summary This position serves as the Executive Management Officer - Program Management Officer in Insurance Service, which is an element of the Department of Veterans Affairs. Insurance Service directs and manages the operation of VA's 11 Life Insurance programs and is responsible for legislative and regulatory changes, Servicemembers' Group Life Insurance (SGLI)/Veterans' Group Life Insurance (VGLI) oversight, Insurance program oversight, budget, actuarial functions, training, and system development. Responsibilities Specific duties include Performs a variety of special tasks or projects in support of the Executive Director, Deputy Director, Assistant Directors, and Staff Chiefs as appropriate. Gathers and organizes narrative and statistical information using generally advanced methods, techniques, and precedents requiring considerable adaptation and/or interpretation for application to administrative functions. Applies analytical and evaluative methods and techniques to issues or studies concerning substantive administrative support functions. Participates in the monitoring, tracking, and evaluation of Insurance metrics, operational/workload indicators, and workload systems for Insurance Service. Develops recommendations for leadership and strives to have viable recommendations accepted by operating components. Provides results of studies and analyses to inform and make recommendations for use by the leadership in maintaining efficient utilization of resources and effective, customer-oriented delivery of benefits and services. Oversees, assigns and supports the HR-related functions of the Insurance Service to include personnel actions, labor relations, recruitment and hiring. Responsible for development of Insurance training and development materials. Oversight of Insurance Records and Information Management. Provides assistance to leadership in analyzing current or new assignments/projects/data to determine impact on program operations and management and participates in an administrative capacity in meetings as requested. Develops recommendations for improvements in administrative operations and to promote efficiency and cost savings. Conducts briefings and prepares updates to keep Insurance Service leadership advised of project plans, progression, and to communicate findings and recommendations, as appropriate. Plans, organizes, and conducts operational analysis studies of Insurance Service to determine strengths, weaknesses, and best practices. Assists in coordinating, and executing activities associated with the Insurance program's procedural requirements and public affairs, to include both employee engagement and VBA-wide mandates. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Selectees are subject to a background/suitability investigation. Selectees are required to service a one-year supervisory probationary period if not previously completed in a Federal position. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement: 05/09/2026. TIME-IN-GRADE REQUIREMENT: Applicants who are current/former Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade (TIG) requirements. For a GS-15 position you must have served 52 weeks at the GS-14 level. The grade may have been in any occupation, but must have been held in the Federal service. A Standard Form 50 (SF-50) that shows your TIG eligibility must be submitted with your application materials. Applicants must submit their most recent Notification of Personnel Action, SF-50: Official SF-50 that shows you held the grade (or higher) for the full performance level of the position you are applying for, or Official SF-50 that shows you held the next lower grade for at least one year for the position you are applying for. Multiple SF-50s may need to be submitted to show this. Examples of appropriate SF-50s to include which show TIG requirements have been met include: Within grade increases (WGI) at the highest grade held; or Promotions with an effective date that occurred more than one year from the closing date of the job opportunity announcement; or Most recent appointment NOTE: Do not submit Award or General Adjustment SF-50s, as they do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade. SPECIALIZED EXPERIENCE REQUIREMENT: Applicants must have 52 weeks of specialized experience equivalent to the next lower grade(s) GS-14 . GS-15 Specialized Experience: Experience in using advanced management principles, for development of strategic planning, development of communication and marketing materials, resource allocation. Experience with planning, organizing, directing, controlling, reviewing, and applying judgment to tasks. Experience with compiling and analyzing technical and legal information from available sources to make decisions and resolve problems. Experience with providing information to various stakeholder groups orally or written. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no education substitution or requirement at the GS-15 grade level. Additional Information Work Schedule: Full Time, Monday through Friday, 6:00AM - 6:00PM Compressed/Flexible: Available Travel: Occasional/Infrequent Telework: Ad-hoc telework may be authorized as determined by the agency policy Virtual: This is not a virtual position Position Description/PD#: Program Management Officer; PD420590 Financial Disclosure Report: Not required Relocation/Recruitment Incentives: Not Authorized Physical Requirements: The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts, etc. No special physical demands are required to perform the work. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf for more information. The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This job opportunity announcement may be used to fill additional vacancies. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/28980686389652-Reasonable-Accommodation-Information)
