Account Representative

Insight Global • Georgetown, KY • 2h ago

Job Description

We are currently seeking a Account Rep to support the material needs of several existing manufacturing clients. The specialist will communicate directly with customers via phone and email to understand and manage material forecasting needs, quote additional requests, and ensure timely delivery of products. They will also triage client needs to the appropriate internal teams, maintaining a high level of service and professionalism throughout.

This is a support-focused position rather than a sales role, emphasizing customer satisfaction and operational efficiency. The Account Rep will represent the company to clients in the automotive supply chain sector, so strong communication skills and a commitment to excellent customer service are essential. The ideal candidate is passionate about supply chain operations, self-driven, and comfortable working in a fast-paced environment. They should also possess strong problem-solving abilities and a proactive mindset.

This position is onsite in Georgetown, Kentucky, with a compensation range of $22-$25 per hour.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Bachelor's degree OR 5+ years of experience in a supply chain, material management, or management of customer accounts

Experience supporting B2B external clients (preferably in the manufacturing, warehousing, or production space)

Strong computer skills - comfortable with MS Excel (VLOOKUP, Pivot Table, comfortable with large data sets, etc.) Knowledge of flat roll metals (steel/aluminum)

Experience working with corporate computer software

Experience supporting Toyota or Toyota suppliers

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