This role may be performed from any U.S. location.
Our sales proposal professional careers provide you the opportunity to support and lead business development pursuits to capture quality business for the enterprise. As a Sales Operations Manager, you will lead the preparation and production of proposals for U.S. federal projects and programs of various sizes and @types, including the performance unit's strategic top prospects.
This position requires strong leadership skills, advanced knowledge of business and proposal development processes, and the ability to integrate emerging business/industry trends. Responsibilities for this position include leading and/or contributing to the pursuit capture and proposal submittals for a variety of Architect-Engineering and construction-phase services for buildings and infrastructure projects to grow and cultivate our federal business.
You should be a self-motivated professional and leader with more than 5 years of demonstrated experience in an Architect-Engineer, construction, environmental consulting, or related technical industry, with a demonstrated history of growing work with existing clients. The successful candidate balances leadership with hands-on capability and writing skills, with a focus on U.S. federal SF330s, proposals, and Task Order RFP development and management.
As a Sales Operations Manager you will:
Maintain client satisfaction within business and client groups within our U.S. Federal portfolio.
With little or no supervision, independently perform research, writing, editing, and proposal production and coordination for various sales/business development efforts to meet internal and external deadlines, with a focus on U.S. federal SF330s, proposals, and Task Order RFP development and management.
Lead complex, major strategic proposal efforts; edit, write, coordinate, and ensure compliance and quality; oversee preparation/writing of proposal sections by others.
Exercise sound judgment and leadership to make timely decisions on compliance-related issues and other issues impacting the development, production, and on-time delivery of high-quality proposals.
Understand and apply Jacobs' sales best practices and processes for opportunity assessment, proposal development, and knowledge management.
Support account and capture teams in integrating pursuit strategy and win themes. May lead the integration of the pursuit strategy/win themes on major/strategic efforts.
Charter proposal team, writers, and review teams to streamline proposal development and maximize the document quality.
Assemble proposal teams and manage proposal and production staff on assigned efforts.
Lead geographically dispersed proposal teams and be able to do this remotely.
Routinely establish and enforce document management and organization best practices using proposal SharePoint sites. Support and encourage document close-out, and file-sharing.
Lead communications and content collection with external teaming partners and subcontractors.
Prepare and confirm compliant proposal deliverables.
Lead the proposal development process, including meeting client requirements, internal and external schedule milestones, and proposal budget.
Proactively communicate issues/variances, resource needs, or other issues; seek input and support and help develop solutions in a timely manner.
Write or edit content for some non-technical sections, including interviewing subject matter experts and tailoring resume and project description content.
Accountable for and oversee QA/QC of proposal documents.
Contribute suggested improvements/additions to proposal development processes.
Prioritize own and others' work to meet proposal/team deliverables.
Maintain robust internal client network within the business unit and/or client account teams.
Demonstrate excellent oral and written communication and active listening skills.
Use communication and negotiation skills to guide, influence, and coordinate others.
Lead communications with graphic design, document publishing, production staff, technical writer/editors, and other proposal team members.
Possess advanced understanding of enterprise objectives and services provided by business markets.
Implement company image/brand guidelines on assigned projects.
Follow up on completed projects and write-up and apply lessons learned to future efforts.
Analyze complex issues and use sound judgment and experience to develop solutions for a wide range of sales-related activities and issues.
Work with technical teams to develop outlines for compliant, responsive technical content and conceptual-level proposal graphics
Facilitate effective communication between supporting functions including technology, estimating, contracting, and project controls staff during proposal development
Accurately budget and track level of effort for proposal team.
Understand the basic concepts of a cost volume sufficient to oversee compliance and manage its production.
Able to read the technical scope, understand the salient points, and be comfortable participating in discussions of technical approach.
Seen as a go-to person for sales information and resources.
Follow enterprise health and safety policies and procedures and escalate issues, if needed.
BS/BA in management, journalism, English, or technical discipline OR 5+ years of relevant proposal management experience in lieu of degree
5+ years of relevant experience managing and developing proposals, presentations, and related sales or business development deliverables
2+ years of experience with U.S. federal clients for A-E services, facilities and infrastructure, and/or environmental related SF330s and proposals
Proposal experience in engineering, architecture, environmental, and/or construction industries
Advanced English writing, editing and proofreading skills, with an eye towards sales messaging, themes, proposal aesthetics, quality, and content
Strong leadership qualities: able to direct proposal teams, help drive the sales/proposal process, and coordinate/negotiate with teams both in person and remotely
Team player, comfortable and flexible working with a variety of personalities and team compositions
Well organized, able to manage multiple tasks concurrently and engage with various stakeholders/reviewers
Ability to work successfully with diverse teams, from junior Inside Sales staff to senior company leaders
Ability to lead a proposal team, establish and communicate a plan, and produce high quality outcomes
The ideal candidate will possess and demonstrate some of the following skills and knowledge:
Knowledge of company markets, partner/competitor/subconsultant firms, clients, emerging business and industry trends; and the ability to actively integrate that knowledge into work activities
Marketing and proposal experience for U.S. federal clients, including SF330s, RFPs, and Task Order RFPs
Self-starter and independent worker
Collaborative team member
Work well under deadlines
Willing to travel as needed to support pursuits
Proficient in Microsoft Office suite (mandatory) and Adobe creative suite including InDesign (preferred); experience with a customer relationship management (CRM) system (SalesForce preferred)
LI-KS7
Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.
