CDOC - Technician IV Systems and Records Unit (work lead)
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CDOC - Technician IV Systems and Records Unit (work lead)
Salary
$4,672.00 - $7,475.00 Monthly
Location
Colorado Springs, CO
Job Type
Full Time
Job Number
HR Tech IV 3063 5.2026
Department
Department of Corrections
Opening Date
05/05/2026
Closing Date
5/13/2026 4:00 PM Mountain
FLSA
Determined by Position
Type of Announcement
This position is open only to Colorado state residents.
Primary Physical Work Address
Colorado Springs, CO
FLSA Status
Non-Exempt; position is eligible for overtime compensation.
Department Contact Information
molly.halbach@state.co.us, 719-723-3896
How To Apply
Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.
Description
Benefits
Questions
Department Information
This position is only open to Colorado residents.
This posting may be used to fill future vacancies in Colorado Springs.
Colorado Department of Corrections Mission: We are a team of dynamic and diverse professionals building a safer Colorado by cultivating transformative opportunities for those under our supervision.
Our Vision ..."Building a safer Colorado for today and tomorrow".
CORE Values
Community Safety
Dignity, Diversity and Respect
Opportunity
Collaborative partnerships
If your goal is to build a career that makes a difference and builds greater public confidence in good government, consider joining the dedicated people of the State of Colorado. Our professionals strive to support state government and the citizens of Colorado. Customer service is a key component for every position in state government as is the focus on ideas and ways to redesign the delivery of services in making state government more effective and efficient.
In addition to a great agency and rewarding, meaningful work, we offer:
Distinctive career advancement opportunities throughout the state system;
Strong, secure, yet flexible retirement benefits including PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401K and 457 plans. Member Contribution Rates . Correctional Officers I-IV qualify as "Safety Officers" and are eligible for increased PERA benefits;
Medical and dental health plans;
Short and long term disability coverage;
Paid life insurance;
11 paid holidays per year plus vacation and sick leave;
Wellness program, tuition reimbursement, training opportunities and more;
Visit State of Colorado Employee Benefits. (https://dhr.colorado.gov/state-employees/state-of-colorado-employee-benefits) for more information.
Description of Job
This position provides technical support to the System and Records Unit (SRU). Position will utilize and manipulate various database tracking systems such as HRMES, CPPS, WebX, DCIS, Form i9, Document Manager, and HRDW actions; create, compile and build employee personnel files; monitor data accuracy and correct errors. Ensure compliance with State Board Rules, Statute and Administrative Regulations. Maintain confidentiality of information, file all documentation into electronic personnel files and distribute mail accordingly. Ensure on-boarding processes are efficient and elegant. The position will collaborate with stakeholders and will be required to create an environment of trust, teamwork and partnership through quality communication and relationships. This position requires the ability to work both independently and as a member of a team, manage time effectively, multi-task and problem solve.
Primary Job Duties:
Responsible for all personnel actions/movements to include new employees, disciplinary actions, in-house transfers, promotions, demotions, resignations, terminations, cross certifications, re-allocations, creations, and abolishment;
Serve as System and Records Unit Team Lead, providing guidance on work processes, work load, and serving as one of the leads of quality assurance for all databases that the Systems and Records Unit oversees.
Collaborate and communicate with Staff Resources Coordinators to ensure accuracy of data and PCR reporting;
Gather required documentation to complete necessary transactions;
Responsible for quality control of HRMES, CPPS, WebX, DCIS, Form i9, Document Manager, and HRDW; detect, discover, and expose problems by monitoring entries; clarify data with other work units to correct factual errors; modify work plans to adjust for unforeseen circumstances; recommend improvements and changes to system processes to ensure quality control and staff efficiency;
Ensure work transitions smoothly from ESU through SRU to Payroll;
Ensure the onboarding processes of new hires are efficient and effective;
The position will be a key player in streamlining the onboarding process in a friendly and enthusiastic manner;
Other duties as assigned.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Minimum Requirements :
Four years of technical or *professional Human Resources experience. Any work experience less than full time will be prorated.
*Technical work is defined as skilled work in the practical application of specialized techniques, procedures, practices, or methods in order to accomplish tasks. The specialized work is a direct extension of a professional field which requires an understanding of that field, the nature of the work requires that it revert to a professional if not performed by a technician.
**Professional work involves exercising discretion, analytical skill, judgment, and personal accountability and responsibility for creating, developing, integrating, applying, and sharing an organized body of knowledge that characteristically is: uniquely acquired through an intense education or training regimen at a recognized college or university; equivalent to the curriculum requirements for a bachelor's or higher degree with major study in or pertinent to the specialized field and continuously studied to explore, extend and use additional discoveries, interpretations, and application and to improve data, materials equipment, applications, and methods.
OR:
Education and Experience:
A combination of college, university or non-correspondence school course work and experience as defined above equal to four (4) years. A copy of your unofficial college transcript with your name, institution name, degree and date conferred must be attached to your application to verify your education.
Ensure that the "Work Experience" section of the application is complete and contains all relevant work experience related to the position that you are applying for. This information will be used to help determine compensation for the position. "See resume" statements cannot be accepted in lieu of the "work experience" section of the application. Additional work experience will not be accepted after the job announcement close date for compensation purposes.
Required Competencies:
Highly effective reasoning, critical thinking, decision making and complex problem solving skills;
Exceptional analytical skills with the ability to improve operations and implement solutions;
Accuracy and strong attention to detail;
Ability to interpret complex rules, regulations, policies, procedures and guidelines;
Proficient skills in Microsoft Office applications;
Excellent oral and written communication skills;
Excellent customer service skills;
Exceptional interpersonal skills;
Ability to multitask;
Self-control, a strong sense of ability to work in stressful, potentially violent situations;
Ability to remain alert, emotionally stable, and mentally resilient under pressure and observant throughout their shift;
Tolerance to stress and high-stakes interaction;
Ability to read and comprehend the English language;
Ability to effectively communicate fluently in English both verbally and in writing;
Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind.
Preferred Qualifications:
Technical or professional Human Resources work experience with the State of Colorado.
Advanced knowledge and proven work experience in Google Applications (Drive, Sheets, Docs, and Forms) and Microsoft Office (Excel, Word, PowerPoint).
Experience completing multiple projects simultaneously with on-going, frequent, deadlines.
Progressive experience working in a fast-paced customer-oriented environment with a focus on delivering a high level of customer service.
Proven experience monitoring work, checking for errors, and verifying accuracy.
Knowledge and experience researching and compiling statistics, data measurements and preparing reliable reports in a logical and concise format.
Process improvement experience - analyze processes, identify gaps and recommend areas for improvement.
Only applicants who meet the minimum and special qualifications for the vacancy will be included in the comparative analysis process.
IMPORTANT INFORMATION
Conditions of Employment: All job offers are contingent upon a successful medical screening by a healthcare professional, certifying the candidate's ability to perform the essential functions of the position. Applicant must consent to hold harmless CDOC and its agents and staff from any liability arising in whole or in part from the testing and the use of this information in connection with CDOC's consideration of application for employment.
Must be 21 years of age
Possess a valid driver's license. Drivers must maintain a valid, non-restricted Colorado driver's license, obey traffic laws, and be able to safely operate a motor vehicle. State drivers are expected to maintain a safe driving record consistent with Colorado Division of Human Resources Universal Policy Driving Standards (https://osc.colorado.gov/sites/osc/files/documents/Universal%20Policy%20Driving%20Standards.pdf) . Eligibility to drive a State-owned vehicle, includes holding a valid Colorado driver's license within 30 days of employment or residency change and meeting specific driving record criteria. Serious traffic violations, including DUIs or reckless driving, can disqualify drivers for up to seven years. All State Vehicles are monitored by telematics for safe operation and employees have no reasonable expectation of privacy while using an agency State Fleet vehicle.
Possess a high school diploma or GED
Have NO felony convictions, to include any actions defined in 5 U.S.C. 301; U.S.C. 509, 510; 42 U.S.C. 15601-15609. The CDOC shall not hire nor promote anyone who may have contact with an offender who has engaged in sexual abuse which includes acts, activity, and sexual behavior, in a prison or other institution as defined in 42 U.S.C. 1997; or has been convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force or coercion, or if the victim did not consent or was unable to consent or refuse, or has been civilly or administratively adjudicated to have engaged in the activity described in the above paragraph. The agency shall consider any incidents of sexual harassment in determining whether to hire anyone who may have contact with offenders or residents.
Applicants must have valid U.S. work authorization at the time of application; DOC cannot provide H-1B sponsorship at this time.
Successfully pass all modules of the six-week Colorado Department of Corrections Basic Training, to include English reading comprehension, relevant competency assessments and written/practical exams in Defensive Tactics.
Possess the physical ability to successfully complete Defensive Tactics
Lift arms above head and kick as high as own waist
Stabilize another person to accomplish a controlled take down
Use arms, palms of hands, shins, and feet to deliver blows
Withstand impact (slow speed or with a safety bag) on own body from strikes/blows
Swing a baton in a striking technique
Rotate body 90 degrees with feet planted for striking with foot or using a defensive tactic;
Get down on one or both knees and up again with multiple repetitions
Will be exposed to Oleoresin Capsicum during Basic Training and will be exposed while on assignment
Must be able to see and hear in order to observe, address and respond to potential breaches in safety and security
Seize, hold, control or subdue violent or assaultive persons and defend oneself or others to prevent injury
Demonstrate body agility, strength of all four limbs and the ability to walk and climb stairs consistently
Work in situations involving assaultive behavior, physical control of another person and/or restraint situations
Deal with individuals with a range of moods and behaviors, utilizing tactfulness and a congenial, personable manner
Work with people of the opposite sex, diverse racial ethnic groups, mentally ill and emotionally disturbed offenders
Communicate by talking, listening and/or signaling people to convey or exchange information, assignments
Work in an environment with fluctuating noise and temperature (hot and cold) which may include working outdoors in inclement weather and/or concrete floor/wall work settings
Willing and able to travel
Willing and able to work various shifts, days, afternoons, graveyards (nights) which includes a rotating shift schedule
TB (tuberculosis) screening is required of all new employees upon hire
Successful completion of a background investigation is required. Should applicant's background reveal criminal charges, it shall be the responsibility of the applicant to provide the Department of Corrections with written/official disposition of any charges.
The CDOC is committed to a work environment free from illegal drugs and alcohol. Employees (see exception below) may use marijuana in their personal time but are prohibited from working while under the influence of any substance, including marijuana. A drug test will be administered to all new employees; employees must successfully pass. Random drug screening will occur throughout employment.
Exception: Peace Officer Standards and Training (POST) certified employees are prohibited from the use of marijuana. Health care professionals must check their licensing requirements regarding marijuana use.
Appeal Rights:
An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.
As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.
Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgment of the Department's action.
For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules .
Supplemental Information
After submitting an application, you should receive an immediate email acknowledging your submission. If you do not get the email, please check to ensure you have actually submitted the application and @typed the correct email address on the application.
Include a working email address on your application; one that is checked daily as time sensitive correspondence WILL take place via email. You may receive email notifications from a Colorado Dept. of Corrections employee or from this email address: info@governmentjobs.com. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email; if you do not receive correspondence soon after the closing date or if you have questions about this job announcement, please contact Molly Halbach at molly.halbach@state.co.us .
SCHEDULED DATES OF POSSIBLE APPLICANT ASSESSMENTS (I.E., EXAMS, ORAL BOARDS, WRITTEN EXAMS) WILL NOT BE MADE UP. IF YOU FAIL TO SHOW AT THE APPOINTED DATE/TIME, MAKE-UPS WILL NOT BE ALLOWED.
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.
The Colorado Department of Corrections is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our Employee Relations Specialist, Kristen Lange , at doc_employeerelations@state.co.us or call 719-728-0270.
ALL DEPARTMENT OF CORRECTIONS FACILITIES AND BUILDINGS ARE TOBACCO FREE.
WE STRONGLY ENCOURAGE PROTECTED CLASSES TO APPLY.
The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits
Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
01
If you are using college course work to meet the minimum qualifications for this position, it is required that a copy of your official (or unofficial) transcript(s) noting degree @type and date conferred/awarded be attached/uploaded to this application at the time of submission. (Your transcript(s) is required as verification that you meet the requirements). Have you attached/uploaded your transcripts?
Yes, I have attached my transcripts.
No, I am not using college course work to meet minimum requirements for this position.
02
I acknowledge that the 'Work Experience" section of the application is complete and contains all relevant work experience related to the position that I am applying for. This information will be used to help determine compensation for the position. "See resume" statements cannot be accepted in lieu of the "work experience" section of the application. Additional work experience will not be accepted after the job announcement close date for compensation purposes.
I so acknowledge
03
To be eligible to receive lodging, food and transportation from the DOC during Basic Training, you must meet the following requirement: Your home (physical address) and your work assignment (where you are assigned) are both more than 50 miles away from the Corrections Training Academy (CTA), which is located at 1150 Academy Park Loop Colorado Springs CO 80910. Please note: Lodging, food, and transportation will not be provided if travel from your home to your new work assignment/location will be further than travel from your home to CTA.
I so acknowledge
04
Will you now or in the future require sponsorship for employment visa status, including but not limited to H-1B or F-1 student visa status?
Yes
No
05
By clicking below, you acknowledge that the selections process may consist primarily of a review of your application and supplemental questions against the minimum qualifications, required competencies and preferred qualifications. Your responses will also be evaluated on ability to follow instructions, clarity, conciseness, organization, grammar, spelling and word choice. Do you acknowledge this?
I so acknowledge.
06
Check all of the Preferred qualifications you have experience with:
Technical or professional Human Resources work experience with the State of Colorado.
Advanced knowledge and proven work experience in Google Applications (Drive, Sheets, Docs, and Forms) and Microsoft Office (Excel, Word, PowerPoint).
Experience completing multiple projects simultaneously with on-going, frequent, deadlines.
Progressive experience working in a fast-paced customer-oriented environment with a focus on delivering a high level of customer service.
Proven experience monitoring work, checking for errors, and verifying accuracy.
Knowledge and experience researching and compiling statistics, data measurements and preparing reliable reports in a logical and concise format.
Process improvement experience - analyze processes, identify gaps and recommend areas for improvement.
07
Clearly describe your four years of technical or professional human resources experience.
08
The Technician IV Team Lead must ensure that complex personnel actions move accurately and precisely through multiple systems (like HRMES and CPPS) while leading the Systems and Records Unit. Please provide an example of a time when you managed a high-volume project or a series of complex transactions, leading others, ensuring data integrity, and meeting a strict deadline. What was your strategy for quality control, and how did you keep your team motivated during the process?
09
This role oversees quality control for multiple systems (HRMES, CPPS, WebX, DCIS, etc.). Please describe a time when you identified a significant data discrepancy or a system process flaw. What steps did you take to correct the factual error? How did you collaborate with other units to resolve it, and what permanent improvement did you recommend to prevent it from happening again?
10
Certification and Confidentiality Statement
I certify that:
--I understand that this, my completed Application, the attached Supplemental Questions, and my responses are confidential and that I have neither consulted with others nor received assistance in the preparation, writing, or editing of my responses and the information contained herein is in my own words and was prepared and completed solely by me and only me.
--All the information I have provided herein is true, complete and correct to the best of my knowledge and belief, and is made in good faith.
--I have not communicated the confidential information of this, my Application and the attached Supplemental Questions in any way to other candidates, potential candidates, subject matter experts, or any person.
--I understand that if the confidential information in this, my Application and the attached Supplemental Questions and/or my responses, are found to have been falsified, plagiarized, or shared in any way, I may be disqualified or removed from the position if appointed.
I agree to the terms and conditions of this Certification and Confidentiality Statement.
Required Question
Employer
State of Colorado
Address
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the "Printer" icon located above the job title
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Website
https://careers.colorado.gov/
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