Early Outreach Specialist

Columbia Bank • Hillsboro, OR • 5h ago

About the Role:

Responsible for mortgage loan servicing, ongoing customer service, billing, and payment processing. Operate effectively in a high-volume, fast-paced environment, maintaining a high level of accuracy, attention to detail, and consistent quality while managing multiple priorities.

Make collection calls on files under 30 days past due, new loans, and those with returned payments. Other call campaigns as assigned.

Accept phone payments to satisfy payments due.

Additional assigned duties may include mail, voicemail and email processing.

Performs mortgage loan servicing tasks with a high degree of customer service, including collecting on past due accounts, handling inbound and outbound customer communication, payments and error resolutions, audits.

Performs mortgage loan servicing and support activities such as payment processing and submitting maintenance requests.

About You:

H.S Diploma/GED required.

2-4 years of experience in banking, loan servicing or equivalent experience preferred.

Possess working knowledge of Mortgage loans, function/department, regulations, policies and procedures.

Demonstrated advanced math, analytical, multi-tasking and problem solving skills.

Possess excellent interpersonal, verbal, and written communication skills.

Advanced proficiency of computer software including Word, Excel, loan servicing systems and other office equipment. Ability to trouble shoot and determine best work flow practices

Ability to work in a service oriented environment with high work volumes and deadlines.

Demonstrated critical thinking and analytical skills.

The pay range for this role is $20.00 to $28.00.

The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.

Evergreen:

This posting is part of an evergreen requisition to create a pipeline of talent. If you are interested in potential opportunities in this area, we encourage you to apply. While we may not have an immediate opening at this time, we are always looking for top talent and will reach out as positions become available in the posted locations.

Our Benefits:

We are proud to offer a competitive total rewards package including base wages and comprehensive benefits.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity:

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: careers@columbiabank.com (careers@umpquabank.com) .

To Staffing and Recruiting Agencies:

Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.

Similar Jobs

$25.00/hr In Home Lead Caregiver Needed- Part/Full Time/Portland

Amada Senior Care • Portland, OR • 2h ago

Hospital & Medical

Amada Senior Care is looking for compassionate, experienced, and reliable caregivers. Our caregivers are the heart and soul of what makes Amada Senior Care great! We are looking for CNAs and HCAs that are up to the chall...

2h ago

Go to Apply

$23.00/hr In Home Caregiver Needed- Sandy/Gresham/Portland

Amada Senior Care • Portland, OR • 2h ago

Hospital & Medical

2h ago

Go to Apply

$23.00/hr In Home Caregiver Needed- Part Time- Portland

Amada Senior Care • Portland, OR • 2h ago

Hospital & Medical

2h ago

Go to Apply

Accounts Payable Clerk

Champion Home Builders Inc. • Mcminnville, OR • 2h ago

Finance, Accounting & Banking

McMinnville, OR, USA | Full Time Job Title: Accounts Payable Clerk FLSA Status: Non-exempt Job Title: Accounts Payable Clerk FLSA Status : Non-Exempt Prepared by: Corporate Human Resources Summary: Performs multiple task...

2h ago

Go to Apply

Supply Chain Functional Planning Consultant

Deloitte • Portland, OR • 3h ago

Management & Administrative

We are a team of strategic advisors, architects, and implementers who drive business transformations. Our diverse talent energizes clients' business functions and technology to maximize value in Supply Chain enhancing th...

3h ago

Go to Apply

Supply Chain Functional Transportation Consultant

Deloitte • Portland, OR • 3h ago

Management & Administrative

3h ago

Go to Apply

Supply Chain Functional Warehouse Consultant

Deloitte • Portland, OR • 3h ago

Management & Administrative

3h ago

Go to Apply

09 - Customer Focused Team Manager 1

Celestica • Portland, OR • 3h ago

Management & Administrative

Req ID: 135691 Region: Americas Country: USA State/Province: New Hampshire City: Remote Employee US Summary Manager of a Customer Focused team within a site. With management guidance, leads all the indirect functions nec...

3h ago

Go to Apply

Industrial Hygiene Technician

Bonneville Power Administration • Vancouver, WA • 3h ago

Legal & Paralegal

Summary This position is within the Occupational Health (NFO) organization of the Safety Office (NF), Chief Administrative Office (N), Bonneville Power Administration (BPA). As an Industrial Hygiene Technician, you'll be...

3h ago

Go to Apply

Account Manager, Surety

HUB International • Lake Oswego, OR • 4h ago

Management & Administrative

ABOUT HUB: In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with...

4h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)