Project Manager - American Express National Bank- Enterprise Program Management Office
New York, NY, United States
Phoenix, AZ, United States
Sandy, UT, United States
(Hybrid)
Job Description
American Express National Bank is American Express' U.S. banking operation, representing more than 60% of the company's revenues through consistent payments, financing, and savings products. Led by the Chief Operating Officer, AENB HQ drives the administration of programs and services provided by AENB, in partnership with Bank affiliates and executive officers. In addition, the team is responsible for helping AENB attain all established operational and financial goals as well as ensuring ongoing adherence with laws and regulations governing Bank policies and procedures.
The Enterprise Program Management Office (EPMO) brings an integrated and consistent approach to how American Express governs and executes projects, better aligning to regulatory expectations, go-forward second-line frameworks/policies and industry best-practices. The EPMO team also supports the execution of select enterprise initiatives that cross multiple lines of business company-wide.
The Project Manager - AENB Enterprise Program Management Office will join the Enterprise Program Management Office (EMPO) within AENB. As the company grows, there is a need to strengthen first-line project governance and execution. This role will support the execution of select enterprise initiatives that cross multiple lines of business company-wide.
Responsibilities
Lead and/or support high priority cross-functional initiatives impacting multiple business units, including linkages and dependencies with groups both within and outside of AENB.
Be a strong team player with ability to build relationships and influence decisions to drive results within a matrixed organization (working across levels and job functions) without direct authority.
Collaborate meaningfully and strategically with cross-functional teams to gather inputs, while ensuring strategic alignment across critical stakeholders.
Ability to create execution frameworks for business problems and ability to turn those frameworks into concrete projects that drive significant results.
Create and maintain detailed project plans to effectively manage projects and drive resolution of risks, issues and challenges related to projects.
Prepare and/or lead efficient and effective presentations and materials and break down complex ideas into understandable and actionable messages.
Support the Enterprise Project Governance process across business units, which may include the design and implementation of project methodologies and tools to govern and execute projects and initiatives.
Anticipate needs and exercise a proactive bias toward action.
Challenge the status quo and remove barriers creatively.
Maintain strict confidentiality and operate with the highest levels of integrity.
Qualifications
Minimum Qualifications:
Experience in risk management, strategy and execution, program management, project management, and/or other consulting services.
Project management skills, including attention to detail and the ability to clearly advise on progress, roadblocks and successfully drive project progress.
Superlative communication skills with the ability to effectively influence, multitask and prioritize as business needs evolve with a high degree of comfort amongst senior leaders. Ability to communicate well verbally and in writing, both formally and informally.
Ability to prioritize, manage deadlines, and handle changing priorities in a dynamic and fast-paced environment while leading with limited direct authority.
Experience delivering large, complex initiatives with multiple partners under high pressure and tight timeframes.
Problem solving ability with creativity and positivity.
Agile learner that can absorb new information quickly in order to meaningfully and strategically partner with SMEs to drive outcomes.
Bachelor's Degree/Master's Degree or 3+ years related work experience leading project teams.
Preferred Qualifications:
Project Management Professional (PMP) certification
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit out Colleague Benefits Site (https://www.americanexpress.com/en-us/colleagues/benefits) .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.?
Job Info
Job Identification 26007469
Job Category Project Management
Posting Date 05/05/2026, 03:54 PM
Apply Before 05/20/2026, 04:00 AM
Degree Level Bachelor's Degree
Job Schedule Full time
Locations AMEX World Financial Center, New York, NY, 10285, USAMEX 18850 N 56th Street Building 3, Phoenix, AZ, 85054, USAMEX 18850 North 56th Street, Phoenix, AZ, 85054, US115 West Towne Ridge Parkway, Sandy, UT, 84070, US(Hybrid)
Salary Range $89250 - $150250 annually + bonus + benefits
Career Area Operational Risk Management and Control Management
