Application Analyst- Patient Access

Intermountain Health • Harrisburg, PA • 10h ago

Job Description:

This position is responsible for standard level work supporting Patient Access information technology application(s) through planning, designing, implementing, maintaining, and providing ongoing optimization and support.

The following states are currently paused for sourcing new candidates or for new relocation requests for current caregivers:

California, Connecticut, Hawaii, Illinois, New York, Pennsylvania, Rhode Island, Vermont, Washington.

?This position is fully remote with shifts M-F, 8AM-5PM with some on call shifts.

Prefer candidates with Patient Access Experience along with Epic Prelude, Cadence & Referrals certification.

The staff Analyst is responsible for providing technical support, configuration, and maintenance for various healthcare applications and their technologies throughout their lifecycle (e.g., selection, implementation, support, archival and decommissioning).

The staff analyst may also manage small projects related to these applications and their technologies. As appropriate, the role will maintain necessary certifications (e.g., Epic).

Essential functions are performed independently under minimal supervision and direction, caregiver performs standard duties with minimal supervision

Essential Functions

Provides support to Stakeholders through analyzing and diagnosing problems to determine resolution

Gathers, validates, and translates technological requirements into design and development specification while providing product management

Configures, test, installs, implements, monitors, and maintains common and complex systems (applications, workflows, processes hardware, etc.)

Documents and recommends workflow changes and technical/functional designs needed to support the business requirements.

Partners with external vendors to support related third-party applications including integration/implementation, support, and troubleshooting

Solves common issues, incidents, and problems according to agreed upon service levels and according to department standards.

Serve as PM and complete PM functions for small to mid-size projects with multiple teams

Collaboratively works with peers, internal and external stakeholders, and vendors

Follows documentation and change management standards.

Participates in development of training and knowledge-based materials for use by peers, end-users, and other team members.

Configures and integrates electronic and mechanical hardware with software products to meet the functional criteria of client specifications

Develop and understands business reporting needs for end users

Participates in on-call and command center responsibilities, if applicable

Assists in developing and maintaining testing plans and scripts to verify system outputs and system integrity

Attends and participates in team, project and department meetings to increase awareness and information flow

Work with project requestor to complete the minimum viable product of a demand in ServiceHub

Request resources for projects and enhancement work using ServiceHub Resource Plan process

Skills

Proficiency in Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, Word

Possesses in-depth business and application knowledge and experience

Knowledge of system analysis and operating systems

Skilled in assessing needs and determining through documentation what the best approach might be

Skilled at problem definition and data collection by establishing facts, drawing valid conclusions

Ability to read, analyze, and interpret general industry periodicals, professional journals, technical procedures, or governmental regulations

Ability to write correspondence, and process documents

Preferred Qualifications

EDUCATION : Bachelor's degree is preferred in information technology, healthcare, business, or related field.

Additional relevant experience may substitute for lack of education upon Supervisory and HR approval OR

EXPERIENCE : Two (2) years of work experience, or actively working towards a bachelor's degree with 4 years' experience working within a related area.

Will be required to certify on one or more Epic applications and maintain certification

Requirements

Operate computers and other IT equipment requiring the ability to move finger and hands See and read computer monitors and documents Remain sitting or standing for long periods of time to preform work

Location:

Lake Park Building

Work City:

West Valley City

Work State:

Utah

Scheduled Weekly Hours:

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$32.10 - $50.57

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Amazon • Lewisberry, PA • 16h ago

Hospital & Medical

Description Join Amazon's mission to become Earth's safest place to work! At Amazon, we've set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. The Amazon Workpla...

16h ago

Go to Apply

Medical Reimbursement Technician

Veterans Affairs, Veterans Health Administration • Lebanon, PA • 16h ago

Hospital & Medical

Summary This position is located at the North Eastern Consolidated Patient Accounts Center, Billing and Insurance Verification Departments in Lebanon, PA. The Medical Reimbursement Technician performs a broad range of du...

16h ago

Go to Apply

RN Medical-Surgical

Amergis • Harrisburg, PA • 16h ago

Hospital & Medical

Amergis Healthcare Staffing is seeking a Medical/Surgical Registered Nurse to assume responsibility and accountability for the application of the nursing process and the delivery of patient care. The nurse demonstrates a...

16h ago

Go to Apply

Physical Therapist (PT)

Genesis Healthcare • York, PA • 18h ago

Hospital & Medical

Overview Misericordia Center Has A PT Opportunity! Either Full-Time or Part-Time Don't Forget To Ask About Increased Pay in Lieu of Benefits! At Powerback, we're on a mission to improve lives. As the leader in physical,...

18h ago

Go to Apply

Physical Therapist (PT)

Genesis Healthcare • York, PA • 18h ago

Hospital & Medical

Overview Misericordia Center Has A PRN PT Opportunity! Open to Part-Time or Full-Time Don't Forget To Ask About Our Referral Bonus Program! At Powerback, we're on a mission to improve lives. As the leader in physical, oc...

18h ago

Go to Apply

Physical Therapy Assistant (PTA)

Genesis Healthcare • Harrisburg, PA • 18h ago

Hospital & Medical

Overview Ecumenical Community of Harrisburg Has A Part-Time PTA Opportunity! Flexible Schedule - 3 Days/Week Don't Forget To Ask About Our Referral Bonus Program! At Powerback, we're on a mission to improve lives. As the...

18h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)