IT SPECIALIST (SYSTEM ANALYSIS/SYSTEM ADMINISTRATION)

Immediate Office of the Chief of Naval Operations • Norfolk, VA • 43min ago

Summary This is a public notice flyer to notify interested applicants of anticipated vacancies through the Certain Personnel (b) Cyber Workforce Direct Hire Authority. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer. Responsibilities You will serve as an Information Technology Specialist (System Analysis/System Administration) in the Command Information Office (CIO) for the Commander, Naval Safety Command (COMNAVSAFECOM). You will identify hardware, software applications, and connectivity requirements for Navy Marine Corps Intranet NMCI services and Command legacy work stations. You will develop NMCI services order using Navy supplied software tools and verifies that NMCI invoices reflect those services accurately. You will ensure compliance with Department of War and Department of Navy AIS (automated information system) procedures. You will be responsible for technical and administrative support to ensure production capability and interactive system performance of digital phone system, voice processing system, telephone support software, telephone wiring and key phone sets. You will develop and coordinate procurement strategies. Requirements Conditions of Employment Qualifications Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-11 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Analyzing and resolving a variety of complex, often unprecedented, technical, administrative, and cybersecurity issues related to the full lifecycle of IT services and assets.; 2) Liaise effectively with site IT representatives, third-party vendors, and IT support teams to ensure seamless service delivery and provide mentorship.; 3) Articulate service needs, provide mentorship and authoritative guidance to IT representatives.; 4) Providing expert-level guidance for the most complex technical problems related to hardware, software, network, system/application access, and telecommunications. In addition to the above specialized experience, your resume must demonstrate IT-related experience demonstrating each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education Additional Information This position is covered by the Department of Defense Priority Placement Program. Several vacancies may be filled. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf. Veteran's preference does not apply when selecting individuals under this specific hiring authority. However, if you claim veteran's preference, you will be required to submit supporting documentation with your application as described in the Required Documents section below.

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