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Customer Service Representative

Kelly Services • Taunton, MA • 37min ago

Job Title: Customer Service - Administrative Assistant

Direct Hire

Location: Taunton, MA

Salary: $50,000 - $62,000 per year

Employment Type: Full-Time

To Apply: Please send your resume to chrc511@kellyservices.com

Job Summary

The Customer Service -Administrative Assistant is responsible for delivering excellent day-to-day service to customers while supporting internal administrative operations. This role serves as a key point of contact for clients and plays an essential role in ensuring

smooth office functionality.

Key Responsibilities

Customer Service

Serve as the primary point of contact for customer inquiries

Respond to customer questions via phone, email, and in person

Resolve issues efficiently and professionally

Assist with processing orders, returns, and service requests

Maintain and update customer account information

Office Administration

Manage incoming calls, emails, and mail distribution

Support daily office operations including scheduling, filing, and correspondence

Maintain office supply inventory

Keep accurate records and databases

Perform general administrative duties and help maintain a clean, organized office environment

Prepare reports, documents, and presentations in collaboration with senior team members

Assist with operational documentation such as job folders

Support onboarding of new employees and assist with employee inquiries

Required Skills & Qualifications

High school diploma or equivalent required (Associate's or Bachelor's degree in Business preferred)

3-4 years of experience in customer service and/or administrative roles

Strong communication and interpersonal skills

Proficiency in Microsoft Office and/or Google Workspace

Excellent organizational and multitasking abilities

Strong problem-solving skills and attention to detail

Preferred Qualifications

Experience with Microsoft Excel

Familiarity with QuickBooks

Knowledge of office management tools and procedures

Ability to work both independently and as part of a team

Join Kelly Services and take the next step in your career with a stable, full-time opportunity offering competitive pay and growth potential. Apply today!

To Apply: Please send your resume to chrc511@kellyservices.com

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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