Field Service Dispatch Technician

Innova Solutions • New York, NY • 1h ago

Innova Solutions has a client that is immediately hiring for a Field Service Dispatch Technician Position @type: Full Time - Contract Duration: 06 Months Contract Location: New York City, NY As a Field Service Dispatch Technician, you will: Maintain and enhance a strong customer service-oriented environment focused on problem prediction, detection and resolution. Oversee documentation of issue, action plan and outcome and distribution within area of responsibility. Perform technician work activities and proactively identify and remove barriers to meeting customer expectations. Work with team to ensure root cause is identified, action plans are developed and ensure follow-up on customer issue resolution. Perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems. Measure, install, and pull wires through conduits for all circuitries. Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary. Perform upgrades and additions to cabling infrastructure systems to increase functionality and usability. Patching cabling between network equipment and customer's network. Installation of power cables from equipment to power supply in rack/cabinet/closet. Physically install, configure and test network assets (i.e. switches, routers, firewalls, network tools & testing devices) in network closets and data center network cabinets. The Ideal Candidate will have: 5 years of experience in data communications. Basic knowledge of Cisco Phones, switches and routers. Basic knowledge of local and wide area networking. High school diploma or equivalent. Network Service, the global lead. Qualified candidates should APPLY NOW for immediate consideration! This position is only open to applicants who can be engaged on a W-2 basis. Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW. Thank you! Thank you! Gandam Meghana 218-325-3819 [email protected] PAY RANGE AND BENEFITS: Pay Range: $25 - $28 per hour Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other @types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS:Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions: Named One of America's Best Employers for New Grads by Forbes (2024 Named One of the Best Companies to Work For by U.S. News & World Report (Private Companies List, 2024-2025) One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024) One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions,Volt, & HireGenics)

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