Community Health Worker

Katahdin Valley Health Center • Ashland, ME • 17h ago

This job was posted by https://joblink.maine.gov : For more information, please see: https://joblink.maine.gov/jobs/1335441

Katahdin Valley Health Center\ Job Description\ Community Health Worker

\ Reports To: Patient Assistance Coordinator\ Status: Hourly\ Facility Location: Varies\ Hours: Monday-Friday 8:00AM-5:00 PM\ POSITION SUMMARY\ The Community Health Worker will work cooperatively with KVHC patients in the endeavor to increase the number of patients who have access to health care. The person in this role will assist patients in applying for insurances, coverage, the sliding fee discount program, medication assistance and other resources. The Community Health Worker will conduct outreach, marketing and education to better inform patients on the management of health conditions, prevention of diseases, and choices of coverage and how their plan works. The Community Health Worker is responsible to help patients and their families to navigate and access community services and adopt healthy behaviors. The Community Health Worker acts as a bridge between providers and patients to promote health, reduce disparities, address social determinates of health, and improve service delivery.\ RESPONSIBILITIES\ Assist clients to apply for appropriate health coverage plans, providing necessary follow-up, tracking and data collection.\ Serve as a central resource for community questions and referrals for both consumers and providers, building relationships with community outreach workers, community resources, and providers to help identify eligibility barriers and qualification guidelines.\ Work closely with state and federal agencies for MaineCare and public health, and with other community outreach workers and agencies to identify potential consumers of the system and to provide them with current, accurate information and assistance, when necessary.\ Attend appropriate community or networking meetings to facilitate outreach and gathering of information to increase effectiveness of KVHCs Eligibility Program.\ Prepare or identify educational flyers and handouts to distribute through local health and human services networks and other community-based groups and collaborate on marketing efforts.\ Develop and maintain a tracking and follow-up system for Medicaid, Sliding Fee, Medication Assistance, Exchanges and other applications to ensure that all aspects of the process, from application through post-enrollment, have been completed and that the client is able to receive appropriate services.\ Maintain statistics and data on contacts; identify needs, problems and service gaps. Track and tabulate contacts, application submissions and post-enrollment follow-up efforts.\ Facilitate and administer the sliding fee process: review application for completion, documentation and eligibility criteria.\ Facilitates the medication assistance program including: assisting patients in completing application and ensuring all necessary documentation is attached, prior to forwarding to pharmaceutical company.

Coordinate medications that are received by to ensure that distribution is coordinated properly to the patient.\ Complete the Maine Citizenship & Identity Requirements.\

Assist in collections from Sliding fee patients: educating them on the importance of paying slide co-pays.\ Participates in care coordination or case management, including making referrals, providing follow up and documenting/tracking individual and population level data.\ Facilitate transportation to and from services and help address barriers to care.\ Inform stakeholders on community assets, opportunities, threats, and challenges.\ Assist individual with basic socioeconomic or geographic needs (e.g. providing transportation, linking to outside sources)\ Responsible for establishing trusting relationships with patients and their families while providing general support and encouragement.\ Provide ongoing follow-up, basic motivational interviewing and goal setting with patients and families.\ Support individuals self-management or disease screenings, prevention, and management of health conditions.\ Educate individuals on how to use health and special service systems and increase individuals health literacy and cross cultural communication.\ Follow up with patients via phone calls and visits to other settings where patients can be found, for example Health Fairs.\ Help patients set personal health related goals and attend appointments.\ Connect patients to resources and advocate for basic needs (e.g. safety, food, and shelter).\ Responsible for providing consistent communication and reports to the Community Health Coordinator.\ Act as patient advocate and liaison between the patient, Family, and community service agencies.\ Conduct culturally and linguistically competent health promotion and disease prevention education.\ Cross train on functions and responsibilities for the front office position. Demonstrate teamwork to help cover front office responsibilities when needed.\ Performs additional duties or projects as assigned by the Community Health Coordinator.\ Adheres to all KVHC policies and protocols.\

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