Care Administrative Coordinator

UnitedHealth Group • Los Angeles, CA • 1h ago

Requisition number: 2357719

Job category: Medical & Clinical Operations

This position is Remote in WA, OR, NV, CA, MT, ID, WY, UT, CO, AZ, or NM. You will have the flexibility to work remotely* as you take on some tough challenges.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

This is a full-time position with a flexible schedule. Employees work 5 days per week, with 8-hour shifts scheduled between 8:00 a.m. and 5:00 p.m. PST, Monday through Sunday, including weekends. Days worked may vary based on business needs. Occasional overtime may be required.

We offer on-the-job training. The hours of training will be aligned with your schedule.

Primary Responsibilities:

Manage intake authorizations

Work with hospitals, facilities and the clinical team to manage requests for services from members and/or providers

Process incoming faxes and authorizations, including intake, notification off admissions

Handle resolution/inquiries from members and/or providers

Other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma / GED OR equivalent years of experience

Must be 18 years of age OR older

2+ years of customer service experience

Experience working within the health care Industry and with health care insurance

Experience with computers and Windows Based programs including Microsoft Word, Excel and Outlook

Ability to work a full-time position with a flexible schedule. Employees work 5 days per week, with 8-hour shifts scheduled between 8:00 a.m. and 5:00 p.m. PST, Monday through Sunday, including weekends. Days worked may vary based on business needs. Occasional overtime may be required

Preferred Requirements:

Experience working in an independent physician Administration (IPA) or Health plan

Experience managing and processing Authorizations

Clerical or administrative support background

Telecommuting Requirements:

Reside within WA, OR, NV, CA, MT, ID, WY, UT, CO, AZ, or NM

Ability to keep all company sensitive documents secure (if applicable)

Required to have a dedicated work area established that is separated from other living areas and provides information privacy

Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.98 - $32.12 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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