Senior Quality Technician

API Heat Transfer • Franklin, WI • 4h ago

API Heat Transfer offers the opportunity to work with leading-edge heat transfer technologies in a dynamic and growing industry, with clear career development and advancement opportunities within a transforming organization. Employees gain exposure to multi-site, global operations while making a meaningful impact for customers across multiple industries. We also offer a comprehensive benefits package, including medical, dental, vision, 401(k), and paid time off (PTO).

We take culture seriously at API. To ensure the best fit for both our team and our organization, participation in our culture survey is required as part of the application process. Please copy and paste the following link into your browser and complete all steps:

API Heat Transfer - Culture Index Survey (cultureindex.com)

What You Will Do

The Senior Quality Technician ensures that products and processes meet established quality standards, regulatory requirements, and customer expectations while supporting continuous improvement initiatives.

Key Responsibilities

· Inspect and test materials, components, and finished products to ensure compliance with specifications and requirements

· Analyze quality data to identify trends, defects, root causes, and improvement opportunities

· Maintain accurate quality records, including inspection data, test results, and audit documentation

· Partner with Production, Engineering, and cross-functional teams to drive quality and process improvements

· Lead investigations of quality issues, implement corrective actions, and verify effectiveness

· Support supplier quality and assist with customer quality issues and complaint resolution

· Serve as a QA role model by demonstrating strong leadership and promoting quality standards

· Coordinate daily QA activities and support production and customer priorities

· Communicate quality concerns and improvement opportunities to the QA Manager

· Attend required daily and weekly meetings representing Quality

· Support a positive, safe, and productive work environment

· Ensure departmental tasks are completed accurately, safely, and on time

· Assist with onboarding and training of new or temporary employees

· Monitor lab and inspection supplies and report needs to the QA Manager

What You Bring

· Bachelor's degree or equivalent Quality experience; 5+ years in QA/QC

· Strong knowledge of quality methods, inspections, and GD&T; able to read engineering drawings

· Proficient with inspection tools and Excel for data analysis and reporting

· Proven problem-solving, communication, and technician leadership skills

· Effective in a fast-paced, cross-functional manufacturing environment

Preferred Qualifications

· Hands-on experience with Keyence CMM systems and ISO 9001 quality systems, including audit support

· Familiarity with Lean / Six Sigma principles and root cause analysis tools (5 Why, Fishbone, 8D, RCCA)

· Strong Microsoft Excel skills for data analysis and reporting

· Experience mentoring or leading technicians in a quality environment

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