Sr. Consumer Loan Specialist - Sales Customer Service

Republic Finance, LLC • Hoover, AL • 1d ago

Overview & Responsibilities

Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!

This position earns a competitive salary of $36,000 per year (paid hourly), plus an uncapped monthly bonus that averages $8,000 annually! In addition, we offer amazing benefits and perks, including health, dental, and vision insurance with employer contribution as well as paid time off (PTO), paid holidays, a 401(k) plan with company match after one year, regular bonuses, and short and long-term disability. If this sounds like the right opportunity in the financial services industry for you, apply today!

As a Sr. Consumer Loan Specialist, you will be a key team member in the branch. Your primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships and meeting sales goals. You will also assist the Branch Manager with daily operational tasks and set and be a role model to other team members. The successful candidate will posses a professional demeanor, outgoing/positive attitude, reliability, and excellent oral and written communication skills.

ABOUT REPUBLIC FINANCE

We have helped our customers meet their personal finance goals for more than 70 years by providing a variety of consumer loans, flexible lending options, and incomparable customer service. We are proud to serve over 300,000 customers in more than 250 communities throughout the US, and we continue to expand into new states each year! Our Core Values are at the heart of everything we do with a focus on Our Team, Our Customers, and Our Performance. With a commitment to our customers, we identify lending options that fit each of their unique needs. Not only are we dedicated to serving our customers, but we are also dedicated to giving back to our communities. Company-wide, we participate in various philanthropic efforts such as volunteer opportunities, food drives and back to school drives as well as an annual fund raiser for St. Jude Children's Research Hospital.

Our growing company offers a bright future for our employees. We work to provide a clear career path and many growth opportunities for all of our team members. Our supportive culture is one where we all work together to continuously improve and reach our goals. We show our appreciation for our employees by offering great benefits and competitive pay and by rewarding performance.

Job responsibilities are as follows:

Actively seeks opportunities to originate new loan business with new and existing customers.

Evaluates customer needs to recommend the best consumer loan and voluntary product solutions.

Completes loan applications, proposals and offers for new borrowers and follows up with pending applicants.

Assists potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing.

Take ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans.

Closes loans, assembles loan folders, and breaks down files.

Consistently meets or exceeds loan goals.

Responsible for day-to-day servicing of an ever-growing, complex consumer loan portfolio.

Applies analytical skills to quickly and efficiently resolve any customer issues.

Effectively builds trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures and compliance.

Processes insurance claims, follow-ups and payments daily and maintains insurance log.

Provides excellent customer care through daily transactions, customer inquiries and problem resolution.

Adheres to corporate, legal, and regulatory policies, guidelines, and requirements regarding compliance.

Answers incoming phone calls; checks branch's voicemail.

Assists Branch Manager with miscellaneous operational tasks such as daily initialization, preparing daily deposit and importing live checks.

Requirements

High school diploma or equivalent.

Minimum of 2 years of experience in a goal oriented, incentive based sales role.

1+ years of experience in the consumer finance industry preferred.

Professional demeanor, positive attitude, strong communication and customer relations skills

Ability to work well independently, as well as a dedicated team member.

Ability to work in a fast-paced environment and successfully navigate priorities.

Proficiency with Windows and Microsoft Office Suite

Valid driver's license, reliable transportation, and auto insurance

Willingness to comply with our company policy regarding employment credit check, background checks and drug screening

Ability to meet the eligibility requirements for insurance licensing in order to sell voluntary insurance products. Eligibility is based on a criminal background check conducted by the state's department of insurance.

Benefits

We offer a competitive compensation and benefits package including:

Health, Dental, & Vision Insurance

15 days of Paid Time Off (PTO) to start + 1 additional personal day

401k + employer match

Company provided Life Insurance & Long Term Disability

Employee Assistance Program - Confidential mental health support

Additional benefits with Republic Finance include:

Access to LinkedIn Learning's library of 10,000+ professional development courses

Employee of the Month Program

Philanthropic support for multiple charities including an annual drive for St. Jude Children's Research Hospital

Professional offices with a friendly team environment

Monthly incentive bonus pay

Internal promotions

Republic Finance, LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, color, religion, national origin, age disability or veteran status in employment opportunities and benefits. Republic Finance, LLC maintains a Drug-Free Workplace.

Similar Jobs

Managed Services HR Payroll - Director

PwC • Birmingham, AL • 18h ago

Finance, Accounting & Banking

Specialty/Competency: HR Function Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 60% At PwC, our people in workforce consulting focus on providing consulting services related to human res...

18h ago

Go to Apply

Intern - Accounts Payable/Accounting

Kratos Defense & Security Solutions, Inc. • Birmingham, AL • 18h ago

Finance, Accounting & Banking

Job Descriptions: GENERAL JOB SUMMARY: Kratos SRE is currently seeking a motivated and detail-oriented Intern to support our Accounts Payable team during the summer months and potentially longer. This position is ideal f...

18h ago

Go to Apply

General Ledger Accountant

Robert Half • Birmingham, AL • 1d ago

Finance, Accounting & Banking

Description We are seeking a General Ledger Accountant for a short-term contract position. This role will support key accounting and audit-related activities and is ideal for a hands-on detail oriented with strong genera...

1d ago

Go to Apply

Lead Budget Analyst

Veterans Affairs, Veterans Health Administration • Birmingham, AL • 1d ago

Finance, Accounting & Banking

Summary This position is located in the Fiscal Service at the Birmingham VA Healthcare System. The incumbent performs a specified portion or portions of the full range of budget analysis assignments. Responsibilities Res...

1d ago

Go to Apply

Accounts Receivable Specialist

Robert Half • Birmingham, AL • 2d ago

Finance, Accounting & Banking

Description We are looking for an Accounts Receivable Specialist to join a commercial insurance organization in Birmingham, Alabama. This hybrid contract-to-possible permanent opportunity is ideal for someone who enjoys...

2d ago

Go to Apply

Accounts Payable Specialist

Insight Global • Birmingham, AL • 3d ago

Finance, Accounting & Banking

Job Description Summary: Spire Alabama is seeking an Accounts Payable Specialist to support day-to-day accounts payable operations, ensuring timely and accurate processing of invoices and payments while maintaining stron...

3d ago

Go to Apply

Account Manager I - Treasury Management

PNC • Birmingham, AL • 3d ago

Finance, Accounting & Banking

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to...

3d ago

Go to Apply

Equipment Finance Loan Fulfillment Specialist

Regions Bank • Birmingham, AL • 3d ago

Finance, Accounting & Banking

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place...

3d ago

Go to Apply

Corporate Banking Group Loan Fulfillment Analyst

Regions Bank • Hoover, AL • 4d ago

Finance, Accounting & Banking

4d ago

Go to Apply

Equipment Finance Portfolio Manager I

First Horizon Bank • Birmingham, AL • 4d ago

Finance, Accounting & Banking

Description Location: On site in at location listed in job posting. Note: Hiring range flexibility: Candidates may be considered for Senior Credit Analyst (one job level below) if better aligned by experience; duties and...

4d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)