Software Engineer II, Global Servicing Technology
Phoenix, AZ, United States(Hybrid)
Job Description
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.
The Technology organization enables and accelerates the company's growth strategies, delivering global capabilities and services in support of Amex's customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.
The Servicing Experiences Technology (SET) organization enhances Servicing Experiences by building smarter platforms with seamless automation and AI-driven insights- empowering Colleagues and Customers alike.
Responsibilities
Drive user story analysis and elaboration, design and develop software applications, and test and build automation tools.
Own all technical aspects of software development (architecture, design and development of systems) for assigned applications.
Perform hands-on software development, writing code, API specs, doing proof of concepts, conducting code reviews and testing in ongoing sprints.
Drive consistent development practices - tools and common components.
Develop deep understanding of tie-ins with other systems and platforms within the supported domains.
Work with technical product managers contributing to blueprints and assisting with annual planning of feature sets.
Identify opportunities for adopting new technology to solve existing needs and predicting future challenges.
Effectively communicate to internal and external business partners on solution design.
Qualifications
4+ years of commercial software development experience
Proficient in developing, hosting solutions on Google Cloud Platform- Google Cloud Storage and Big Query.
Hands-on experience on Big Data platforms (Scala/Spark/Hive SQL) and Big Data Lake.
Hands-on experience in ETL (Extract, Transform, Load) processes and tools and data modelling in Big Data platform.
Experience in Secure File Transfer (SFT) operations and its utilization in data management.
Experience with Agile development, Continuous Integration, and Continuous Delivery, including working knowledge of various tools in the CI/CD pipeline.
Experience with automated release management using Maven, Salt, Git, Jenkins
Good understanding of web technologies (HTTP, Apache) and familiarity with Unix/Linux
Good understanding of data structures, algorithms, and design patterns
Great written communication and documentation abilities
Looks proactively beyond the obvious for continuous improvement opportunities.
Excellent communication skills, with the ability to influence at all levels across functions, from both technical and non-technical perspectives alike.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit out Colleague Benefits Site (https://www.americanexpress.com/en-us/colleagues/benefits) .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.?
Job Info
Job Identification 26006246
Posting Date 05/01/2026, 04:00 AM
Apply Before 05/15/2026, 04:00 AM
Degree Level Bachelor's Degree
Job Schedule Full time
Job Shift Day
Locations AMEX 18850 N 56th Street, Phoenix, AZ, 85054, US(Hybrid)
Salary Range $89,250.00 to $150,250.00 annually + bonus + benefits
Career Area Technology
