Account Manager - Inside Sales

Eurofins US Network • Brea, CA • 2h ago

Brea, CA, USA

Full-time

Company Description

Interested in contributing to improving and saving lives? Eurofins Botanicals is a global leader in botanical and herbal product testing, delivering high-quality analytical services that support product authenticity, safety, and regulatory compliance. As part of the Eurofins Scientific network, we combine scientific excellence, advanced technologies, and deep botanical expertise to support clients across the dietary supplement, food, cosmetic, and pharmaceutical industries. We are committed to quality, innovation, and developing talented professionals who share our passion for science.

We test of a variety of instrumentation including UPLC, HPLC, GC, and LCMS technologies. We offer an innovative and collaborative team environment, and the opportunity to develop expertise on a wide variety of analytical instruments! If you are looking for an opportunity to work for an exciting growth oriented company, we look forward to talking with you!

Job Description

Eurofins Botanical Testing is hiring an Inside Sales, Account Manager. Are you ready to grow accounts, close opportunities, and champion a cutting-edge botanicals portfolio?"

A qualified candidate must come from within the Eurofins Botanicals Business Unit.

Achieves annual sales plan and sales targets through transactional accounts on a global basis.

Handles inbound client calls, qualifies clients and if appropriate grows client relationships at the appropriate levels.

Collaborates effectively with account executives in business unit; brings potential opportunities to their attention.

Transfers accounts and client information to Account Executives.

Manages annual expense budget.

Expands client requests upselling for business unit.

Provides weekly sales activity reports to management.

Develops client call cycle to achieve objectives and sales plan; follows up on leads.

Provides general intelligence on key competitors.

Sells the business unit's capabilities and differentiation frameworks via web meetings.

Recognizes and communicates sales opportunities for other business units.

Sets and manages customer expectations.

Collaborates with companywide resources to achieve superior customer satisfaction.

Organizes and hosts client visits if required.

Uses Microsoft Dynamics 365/CRM to manage internal communication and document territory and client information as required for the business unit.

Responsible for Opportunity Management and accurate pipeline forecasting.

Maintains frequent email and phone contact with clients.

Periodic contact of all current clients for cross selling and new product information.

Leverage Marketing, SMEs and Opp staff for leads and collateral to heighten clients' awareness of BU services; tap into thought leadership and share existing collateral including Websites, press releases, e-news, Eblast targets, New product releases.

Co-calling on accounts with AEs to promote BU business; providing scientific/technical credibility.

Evaluates quotations for territory and provides inputs to ensure client and company requirements are met.

Collaborates effectively with sales executives from other Eurofins units to bring potential opportunities to their attention.

Assists in determining margins and pricing with Client Services.

Participates in proposal scope development as appropriate.

Supports transactional clients.

Leverage Social selling and outbound initiative including but not limited to Linked In, eblasts, and web conferences, Regional meetings, target account events, global trade shows in local venue, local symposia.

Creating leads from literature and industry events including peer reviewed journals, poster/symposium presenters and attendee lists.

Establishes, nurtures and grows client relationships at the appropriate levels.

Qualifications

This position needs to be filled from within the current Botanicals Testing team.

Bachelor's degree in scientific or business field preferred

Moderate industry knowledge

2+ years sales or relevant business development experience within scientific or technical industry preferred

Effective communicaiton & organizational skills

Ability to learn new tasks

Ability to think critically and solve problems quickly and efficiently

Proven direct engagement with mid-level and executive decision maker

Commutable to Madison, WI preferred

Flexibility to participate in meetings across various time zones outside core working hours

Occasionally working extended hours in order to adhere to client deliverable timelines or attend client meetings

Additional Information

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What we offer: As an employer, we're keen to look after our people with as much dedication as they look after our patients. That's why we offer competitive salaries, excellent training and exceptional career prospects. We're a growing and ambitious company, so there is huge potential here to develop with us and enjoy fantastic rewards in your career.

Your data:

As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.

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