Back to Jobs search

Dispatcher - Energy Services Pad-Industrial

WM • Big Spring, TX • 2d ago

**Remote position to include virtual training!

Dispatch experience and Flexible Schedule needed!

Multitasker with a sense of ownership will thrive!

A true team player with integrity and strong communication skills is a great fit!

Shift: Wed: 4am - 11:45am CT

Thurs - Sat: 4am - 3:15pm CT

I. Job Summary

Communicates back and forth with Waste Management Drivers to assist with problem resolution while on route. Handles incoming service orders, directs drivers, and resolves service issues. Interacts with customers, including customer service, sales, and operational staff (i.e. Route Managers, Mechanics etc.). Uses Waste Management proprietary software to enter ticket information and track activity. Shifts vary with the potential for overtime and Saturday hours depending particular site needs. Some initial travel (up to 15%) may be required to assist with centralization efforts.

II. Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

Works with routing specialists, route managers, and the service department to optimize routes

Dispatches drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and speed of response

Fields incoming calls from customers, and e-mails from customer service and sales department; managing requests for pick-up or container delivery and ensuring same-day service

Initiates outbound calls to customers while drivers are on-site/location, resolving pick-up and other issues

Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues

Assists in determining daily level of driver staffing to provide best mix of responsiveness and productivity

Records and documents information from Drivers and distributes to appropriate departments

Communicates with maintenance shop personnel and serves as an emergency point of contact for down wires and other issues

III. Supervisory Responsibilities

This job has no supervisory duties.

IV. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

Education: High school diploma or G.E.D. (accredited).

Experience: Six (6) months relevant work experience.

B. Certificates, Licenses, Registrations or Other Requirements

None required.

C. Other Knowledge, Skills or Abilities Required

Computer skills with ability to handle multiple programs and systems

Must be able to communicate effectively and professionally via e-mail, telephone, and 2 way devices

Must have the desire and ability to learn Waste Management proprietary software applications

V. Work Environment

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the workday.

Normal setting for this job is: home office setting with reliable internet connection and a quiet workspace.

VI. Pay and Benefits

Pay

The expected base pay rate for this position across the U.S. is $20.00 - $22.00. This pay range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location

Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

Equal Opportunity Employer: Minority/Female/Disability/Veteran

Go to Apply

Share this job

Similar Jobs

Sr. Accountant

Robert Half • Big Spring, TX • 1d ago

Finance, Accounting & Banking

Description We are looking for an experienced Sr. Accountant to support the organization's financial operations in Big Spring, Texas. This role is responsible for maintaining accurate records, preparing financial reporti...

1d ago

Go to Apply

Accountant

Veterans Affairs, Veterans Health Administration • Big Spring, TX • 5d ago

Finance, Accounting & Banking

Summary The Accountant is located in Fiscal Service. The incumbent serves as the technical advisor to the Fiscal Officer who is the financial manager for the Medical Center. As the accounting expert, incumbent is respons...

5d ago

Go to Apply

Restaurant Leader (Manager) Trainee

7-Eleven • Big Spring, TX • 1w ago

Retail & Hospitality

Restaurant Leader (Manager) Trainee Apply Now ( https://my7elevenhr.wd12.myworkdayjobs.com/Careers/job/Store-42426-BIG-SPRING-TX/Restaurant-Leader--Manager--Trainee\R26\2723/apply ) Save Job Job ID R26_2723 Store-ID 4242...

1w ago

Go to Apply

Wireless Sales Pro

Acosta Group • Big Spring, TX • 1w ago

Sales & Marketing

Wireless Sales Pro General Information Company: PRE-US Location: BIG SPRING, Texas, 79720 Ref #: 87464 Pay Rate: $ 12.00 Experience/skills and/or location may influence position wage rate Function: Brand Advocacy & S...

1w ago

Go to Apply

Lead Medical Supply Technician (Sterile Processing)

Veterans Affairs, Veterans Health Administration • Big Spring, TX • 1w ago

Hospital & Medical

Summary The Lead MST works in support of the Sterile Processing Service (SPS) management team. Distributes and prioritizes workload among employees in accordance with established workflow and/or job specializations. Assu...

1w ago

Go to Apply

Lead Medical Support Assistant

Veterans Affairs, Veterans Health Administration • Big Spring, TX • 1w ago

Hospital & Medical

Summary The incumbent serves as a Lead Medical Support Assistant in the Health Administration Service (HAS). The LMSA provides specialized and expert administrative patient support while working collaboratively in an int...

1w ago

Go to Apply

Secretary (Office Automation) - Executive Secretary

Veterans Affairs, Veterans Health Administration • Big Spring, TX • 1w ago

Management & Administrative

Summary The person in this position serves as the Executive Secretary to the Chief of Staff (COS) and provides comprehensive administrative and organizational support to the COS and direct reports. The position ensures t...

1w ago

Go to Apply

General Manager - Restaurant

Love's Travel Stops & Country Stores • Big Spring, TX • 1w ago

Retail & Hospitality

Benefits: ? Fuel Your Growth with Love's - company funded tuition assistance Paid Time Off 401(k) - 100% match up to 5% Medical/Dental/Vision Insurance after 30-days Competitive Pay Career Development Quarterly Bonus Pro...

1w ago

Go to Apply

Food Services Specialist (Assistant Food Service Administrator)

Justice, Bureau of Prisons/Federal Prison System • Big Spring, TX • 2w ago

Retail & Hospitality

Summary Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities. Responsibilities Assists in managing the food se...

2w ago

Go to Apply

Supervisory Supply Management Specialist - Assistant Chief Supply Chain Officer (ACSCO)

Veterans Affairs, Veterans Health Administration • Big Spring, TX • 2w ago

Management & Administrative

Summary This position serves as a Supervisory Supply Management Specialist-Assistant Chief Supply Chain Officer (ACSCO). They are the supply chain management specialist for a VA Health Care System (VA HCS) and are respon...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)