Manager, Operational Excellence

Emory Healthcare/Emory University • Atlanta, GA • 2h ago

Overview

Be inspired. Be valued. Belong.

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all @types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:

Comprehensive health benefits that start day 1

Student Loan Repayment Assistance & Reimbursement Programs

Family-focused benefits

Wellness incentives

Ongoing mentorship, development, leadership programs...and more

Description

RESPONSIBILITIES:

Collaborate with leadership to establish a clear vision for operational excellence, aligning strategic goals with Emory Healthcare's overall mission and values.

Lead and mentor the process improvement and project management teams.

Foster a collaborative, high-performance culture focused on accountability, professional development, and innovation.

Create a culture of belonging where all team members feel included and that they can learn and thrive at Emory Healthcare.

Drive a culture of continuous improvement by training, coaching, and mentoring teams on operational excellence tools.

Facilitate change management processes to promote engagement and sustainment of new practices.

Lead and manage complex, process improvement projects and implement best practices across departments.

Present project outcomes, impact reports, and strategic recommendations to leadership, effectively communicating complex data and operational outcomes.

Partner with clinical, administrative, and operational leaders across Emory Healthcare to identify opportunities for improvement and implement solutions that balance quality care with cost-effective practices.

Utilize data to identify trends, measure project outcomes, and assess operational performance.

Establish key performance indicators (KPIs) and metrics to track improvements and sustain change.

Collaborates with other shared department stakeholders including: Operational Excellence, Nursing, Patient Access, Patient Financial Services, Patient Experience, and others, to support education efforts, and ensure consistency of communication and training methods.

Develop detailed project plans, timelines, and resource allocation strategies.

Ensure timely execution and adherence to budget for all initiatives within the Operational Excellence portfolio.

Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

Education: Bachelor's degree in Healthcare Administration, Business, or a related field

Experience: 5+ years of experience in process improvement, operational excellence, or healthcare operations, overseeing complex projects.

PREFERRED QUALIFICATIONS:

Education: Master's degree (MBA, MPH, or MHA)

Experience: 2+ years of previous supervisory/leadership experience. Experience within a hospital or health system.

COMPETENCIES:

Leadership: Strong leadership presence, capable of inspiring and influencing teams towards operational excellence.

Strategic Vision & Innovation: Ability to think strategically and identify innovative solutions that drive transformative change within a healthcare setting.

Collaboration & Influence: Skilled in building partnerships and working collaboratively with a variety of stakeholders, including executive leadership, clinical leaders, and cross-functional teams.

Results-Oriented: Demonstrated ability to deliver measurable improvements in operational performance, patient outcomes, and cost savings.

Adaptability & Resilience: Comfortable working in a fast-paced environment with the flexibility to adapt to shifting priorities and organizational needs.

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at careers@emoryhealthcare.org . Please note that one week's advance notice is preferred.

Connect With Us!

Connect with us for general consideration!

Division Emory Healthcare Inc.

Campus Location Atlanta, GA, 30345

Campus Location US-GA-Atlanta

Department EHI Operational Excellence

Job Type Regular Full-Time

Job Number 164722

Job Category Business Operations

Schedule 8a-5p

EquipmentShare • Atlanta, GA • 15h ago

Management & Administrative

Build the Future with Us - EquipmentShare is Hiring a Territory Account Manager At EquipmentShare, we're not just filling a role - we're assembling the best team on the planet to build something that's never been built b...

15h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)