Summary For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/. As needed, additional positions may be filled using this announcement. Responsibilities If selected for this position, you will join a well-respected team that is responsible for performing a variety of tasks associated with the day-to-day operations and administration of IT Systems within the Office of the United States Attorney, District of Delaware. Typical work assignments will include but not limited to: Maintaining network architecture and infrastructure. Providing customer service and support in troubleshooting, recovering, and resolving recurring software/hardware problems. Properly maintaining and controlling assigned telecommunications systems using knowledge of the capabilities and applications of network equipment including hubs, routers, switches, servers, and related hardware. Applying knowledge of the capabilities of commercial information systems security products, including firewalls and intrusion detection software in use by the organization. Converting user-developed content into workable Web pages using standard graphics markup languages, such as hypertext markup language (HTML) or extensible markup language (XML). Using a variety of formats to deliver content using the internet, including graphics and multimedia. Implementing policies and procedures to ensure information systems reliability. Monitoring functionality, security, and integrity of internet services. Installing, configuring, and maintaining litigation support equipment. Installing, configuring, troubleshooting, and maintaining customer hardware and software. Requirements Conditions of Employment Qualifications GS-11: To be qualified at the GS-11 grade level, you must meet one of the following: Specialized Experience: For all positions individuals must have IT-related experience demonstrating each of the four competencies listed: Attention to Detail, Customer Service, Oral Communication, Problem Solving. AND Your resume must also demonstrate at least one full year of specialized experience at or equivalent to the GS-9 grade level in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Providing IT customer support services to include the installation, configuration, troubleshooting, recovering and/or resolving of recurring hardware and software systems and networked systems. Providing user training and assistance on a variety of routine applications. Installing and maintaining database and networked systems including servers, hubs, VPNs, routers, switches, bridges and/or related hardware. Assisting in organization- wide account maintenance and hardware/software updates. OR Education: One of the following @types of education in a related field: a Ph.D. or equivalent doctoral degree; OR 3 full years of progressively higher-level graduate education leading to such a degree. Degree must be in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. Career Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Education All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, see http://www.ed.gov OR Education completed in foreign colleges or universities may be used to meet the above education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to timely provide such evidence by submitting proof of creditability of education as evaluated by a credentialing agency with your application materials. More information may be found at http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. All documentation must be in English or include an English translation. Additional Information Payment of relocation expenses will not be authorized. The Department of Justice offers a comprehensive benefits package that includes, in part, paid vacation; sick leave; holidays; telework; life insurance; health benefits; and participation in the Federal Employees Retirement System. Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See http://www.sss.gov/. Reasonable Accommodation Statement: Federal Agencies must provide reasonable accommodation to applicants with disabilities, where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement/Policy: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. More information can be found here: https://www.justice.gov/jmd/media/1425556/dl?inline. Political Appointees (Current or Former): The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
