State Police Dispatcher - North

Idaho Division of Human Resources • Coeur D Alene, ID • 2h ago

Idaho State Police Dispatcher, rarely seen but always heard.

After successful completion of probation (approximately six months), dispatchers are eligible for pay increases via the ISP CHOICE Program.

Lateral Hires: Lateral transfers from other agencies need to apply under this announcement. Current Law Enforcement Dispatchers with at least three years of dispatch experience may be eligible for a higher entry salary.

PLEASE NOTE: The successful applicant will be required to complete a background investigation and polygraph examination, which includes drug screening. Please review the ISP Drug Policy and ISP Grooming and Appearance Standards here (https://isp.idaho.gov/careers/qualifications-2/) .

All Regional Communications Officer Positions require shift work. This includes a requirement to work weekends, holidays, and nights on a rotating basis. The Regional Communications Center is required to be staffed 24 hours a day, 7 days a week, 365 days a year. This will require overtime to ensure all shifts are staffed.

Benefits

Holiday Pay

Shift Differential

Overtime (accrued and potentially paid out)

Vacation and Sick leave accruals

Competitive medical, vision and dental benefits

PERSI Retirement under Rule of 80 with additional options of 401K / 457

Life insurance

Work with a variety of State and Federal agencies

Idaho State Police

Idaho Fish and Game

Idaho Transportation Department

Bureau of Land Management

Probation and Parole

Forest Service

EXAMPLE OF DUTIES:

Operate a multi-channel radio with multiple frequencies and related equipment to receive messages and relay information between state police and emergency personnel to accident and crime scenes

Obtain information about incidents and determine action to take

Dispatch necessary personnel using radio or telephone

Verify location and status of officers to ensure their safety

Direct emergency vehicles to ensure effective handling of emergency situations

Coordinate incidents through to completion

Complete and file information such as wrecker lists and radio, telephone, and tele@type logs by using or operating a computer-aided dispatch (CAD) system

Enter, access, and update information concerning individuals, vehicles, and articles through the National Crime Information Center and Idaho/National Law Enforcement Telecommunications computer systems

Responsible for decision making/problem solving while maintaining control in crisis emergency situations

Must be able to work effectively under extremely stressful situations and perform detailed work with a high degree of accuracy

Operate a multi-channel radio with multiple frequencies and related equipment to receive messages and relay information between state police and emergency personnel to accident and crime scenes

MINIMUM QUALIFICATIONS:

Experience conducting and documenting fact-finding interviews

Experience reading, writing, and speaking English proficiently

Reading and interpreting detailed information

Entering and retrieving data from a computer

Acquire valid CPR certification within first year

Skill in typing 50 net words per minute or its equivalent on data entry devices.

Physical ability to hear and understand messages received in person, or transmitted via radio, computer and/or telephone

Benefits:

The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visit https://dhr.idaho.gov/StateEmployees/Benefits.html.*

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.

Preference may be given to veterans who qualify under state and federal laws and regulations.

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