Sales Development Representative

Staples • Maitland, FL • 2h ago

Staples is business to business. You're what binds us together.

This is a hybrid position at our Maitland office with a four day in office expectation.

The Sales Development Representative (SDR) contributes to Staples success by connecting potential customers with the right Staples platform to meet and or solve their business needs. The successful candidate will have an opportunity to significantly impact the growth and development of our lead management and operations team and will work closely with Sales peers, Operations and Marketing to ensure the success of the program. The SDR's are responsible for prospecting, qualifying, selling and driving new business into the top of the sales funnel. This team has a large effect on Staples bottom line: executing at the top of the funnel is what drives revenue out of the bottom by ensuring we are hitting and exhausting the best quality leads.

Engage and follow up with leads generated through inbound calls and marketing channels

Qualifying, converting or closing prospects

Process lead lists down the Staples lead funnel ensuring the most qualified leads hit sales

Research prospects on LinkedIn and other relevant internal databases

Meet daily, weekly and monthly Sales Qualified Lead (SQL) Conversions and Wins

What you bring to the table:

Experience with CRM software (e.g. Salesforce)

Understanding of sales performance metrics

People Oriented

Hands-on experience with multiple sales techniques

Customer first mindset

Willingness to learn

Strong time management skills

Ability to multitask

Ability to transition from one task to another

View challenges as opportunities to grow

Ability to overcome objection

What's needed- Basic Qualifications:

Prior work experience having conversations via phone, email or chat

Prior experience producing results on a day-to-day basis

Experience overcoming multiple objections in the course of a call

Experience using software like Microsoft Office Suite, Salesforce.com or other CRM

High school diploma or GED

What's needed- Preferred Qualifications:

College degree

Minimum 1 year of blended customer service and sales experience in a Call Center environment is preferable

Experience selling over the phone

Previous experience using salesforce.com or a comparable sales tool

We Offer:

Inclusive culture with associate-led Business Resource Groups.

112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)

Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits.

Staples is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information.

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