Retail Supervisor

Goodwill Northern New England • Hudson, NH • 2h ago

Description

Job Location: Hudson, New Hampshire

Who We Are:

Goodwill's motto is "a hand up, not a handout." Goodwill Northern New England is a nonprofit social enterprise that helps people achieve their life and work goals. Our stores keep millions of pounds of stuff out of local landfills each year and offer a great reuse buying option at affordable prices to people in our community.

Our store revenues fund our nonprofit mission to invest in people who need support to achieve their work and life goals. Goodwill NNE's programs include workforce training programs, 22 group homes that support adults with disabilities, community supports for adults with disabilities, AmeriCorps programs, and business-cleaning services. We also operate two brain injury clinics to help people recover after a brain injury. When you come to work at Goodwill, you help make these programs possible!

Job Summary:

The shift supervisor position is an essential part of the store leadership team. In this role, you will work closely with the Store Management team by lending a hand in customer service, merchandising, hiring, and the day-to-day operations that make our stores run.

Our Shift supervisors help drive the business through leadership skills and actively connect with associates and customers. Shift supervisors should be trustworthy and reliable to help the store achieve its sales goals. The shift supervisor helps lead a team of associates to ensure operational tasks and procedures are successful and opening and closing routines are completed, all while keeping the customer at the center of everything we do.

This position is a stepping-stone on your journey to becoming an effective store leader. If you want to grow your retail career with a caring and inclusive organization that hugely impacts the community, come join the Goodwill team!

Goodwill NNE offers a complete and comprehensive benefits package, including Medical, Dental, Vision, 403b Retirement with employer match, Life Insurance, STD/LTD insurance, and a generous PTO accrual for full-time and part-time employment. Apply today to learn more about the meaningful work we offer.

MINIMUM QUALIFICATIONS:

1-year experience in a retail leadership role preferred

Ability to work weekends, nights, and holidays

Computer literacy to help with job duties

High school diploma, GED, HiSET, or equivalent

A criminal background check that meets agency standards

Valid Driver's License with a safe driving record and insurance meeting agency standards

In addition to employment that is fulfilling, meaningful, and supportive, Goodwill employees also receive:

Medical, Dental, and Vision insurance offered

403(b) retirement plan with Employer Match

Employer Paid Short & Long Term Disability

Employer-paid Life Insurance

Generous Paid Time Off Plan

Paid Holidays

50% Employee discount at Goodwill stores in ME, NH & VT

Exceptional career growth opportunities

Discount on personal cell phone plans

Local community discounts

Caring coworkers/team that supports you!

Qualifications

Skills

Required

Customer Service: Intermediate

Preferred

Communication - verbal: Advanced

Communication - written: Intermediate

Ability to multitask: Intermediate

Cashiering: Intermediate

Basic Literacy skills: Some Knowledge

Basic Math: Some Knowledge

Behaviors

Preferred

Dedicated: Devoted to a task or purpose with loyalty or integrity

Enthusiastic: Shows intense and eager enjoyment and interest

Team Player: Works well as a member of a group

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Self-Starter: Inspired to perform without outside help

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

High School Diploma/GED or better

Licenses & Certifications

Required

Drive. Lic. - Class C

Experience

Required

1 year: 1+ years of supervisor experience

1 year: 1+ years of retail experience

Demonstrated knowledge of basic retail practices and procedures

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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