Medical Receptionist

Robert Half • Los Angeles, CA • 5h ago

Description

We are looking for a Medical Receptionist to support patient-facing operations for a healthcare organization in Los Angeles, California. This Medical Receptionist position is ideal for someone who brings strong customer service skills, accuracy in handling patient information, and confidence assisting callers in both English and Spanish. The person in this role will help create a welcoming experience while ensuring communication and documentation are handled efficiently and effectively.

Key Responsibilities:

Greet patients and visitors in a courteous, attentive manner and provide clear assistance with front-line inquiries.

Receive and manage inbound calls, directing questions and concerns to the appropriate department or staff member.

Gather patient demographic details and review documentation for completeness and accuracy during intake interactions.

Confirm Medi-Cal insurance information and other required records to support timely patient processing.

Serve as a communication bridge between care teams and Spanish-speaking patients to help ensure understanding.

Maintain accurate records using customer service and office systems while following established procedures.

Respond to service-related concerns with patience, care, and a solutions-focused approach.

Benefits: Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.

Requirements

Qualifications:

At least 1 year of experience in a medical receptionist, customer service, or patient support environment.

Ability to handle inbound calls efficiently while delivering a high level of customer care.

Experience verifying Medi-Cal insurance information and managing documentation with strong attention to detail.

Comfortable using customer service software and basic office tools in a fast-paced setting.

Strong verbal communication skills, including the ability to assist Spanish-speaking patients effectively.

Detail-oriented demeanor and the ability to interact respectfully with patients, visitors, and medical staff.

TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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