Seasonal Visitor Services Supervisor- Roxbury Heritage State Park

State of Massachusetts • Boston, MA • 3h ago

Position Information: Position Title: Visitor Services Supervisor Location: Roxbury Heritage State Park Start date: 5/16/26 End date: 10/31/26 Number of Positions: 1 Please note, if you are selected for this position and will be working less than 90 days, the position will automatically revert to a short-term position. Our short-term positions are not part of the salary scale that is advertised within this job posting. Should this position revert to a short-term seasonal position (less than 90 days), your salary rate will be discussed with you during the interview phase of the process. Who We Are: The Executive Office of Energy and Environmental Affairs (EEA) seeks to protect, preserve, and enhance Massachusetts' environmental resources and create a clean energy future for all residents. Through the stewardship of open spaces, the protection of environmental resources, and the advancement of clean energy, EEA works tirelessly to make Massachusetts a wonderful place to live, work, and raise a family. ??Our commitment to environmental justice ensures that every resident, regardless of background or location, can live in a safe, clean environment and shares equally in the benefits of the clean energy transition. Who We Are as an Employer: At EEA, we create meaningful, inclusive opportunities that empower our employees to make a real difference in shaping the environmental future of Massachusetts. We foster a workplace culture where diversity is valued, innovation is encouraged, and collaboration thrives. Our employees play a vital role in advancing sustainability, environmental justice, and clean energy solutions, ensuring a positive and lasting impact on Massachusetts and its residents. Job Opening: The Department of Conservation and Recreation seeks qualified applicants for the positions of Visitor Services Supervisor. The core responsibility of these positions are to provide programming, historical interpretation and environmental education for the visiting public. DUTIES: Under general direction of supervisor, manages the day to day interpretive services programs which include: -Responsible for daily supervision of programs and tours, staffing the Visitor Center, roving informal interpretation, assisting with community events, and other various duties as assigned. -Staffing of the Visitor Center -Field trip scheduling, coordination, and facilitation. -Coordination with friends groups and special events, as well as working with other park partners, local non-profits, volunteers, as well as additional stakeholders and agencies. -Researching, developing, and recording comprehensive Interpretive Program Outlines and Program Narrative Forms within the deadline set by your Regional Interpretive Coordinator. -Seek DCR approval and maintain an on-going effort to actively market and promote the Park's interpretive programs. Provide information to various media outlets, DCR on-line calendar and develop and distribute program flyers and brochures within the park and community. -Coordination of weekly natural history programs -Working with audiences of all ages, including pre-school age children, families, adults, seniors, as well as school groups and people with disabilities. -Submit park wide reports and interpretive program reports as required (usually on a weekly, monthly, or end of season basis). -Must be able to work as part of a team with operations staff and rangers. -Assist with operations needs (clean bathrooms, sell passes, answer phones, tidying Visitor Center exhibits and displays, litter pick up and other duties as assigned) Salaries are based upon full-time/40 hours worked per week. Work schedules and days of are at the discretion of the Supervisor. This position may require working weekends and holidays. PREFERRED QUALIFICATIONS: -Course work in environmental science, environmental education or related field -Experience with public speaking -Effective oral and written communication skills -Graphic arts -Computer related skills First consideration will be given to those applicants that apply within the first 14 days. Minimum Entrance Requirements: Applicants must have at least (A) two years of full-time, or equivalent part-time experience, administering, supervising or conducting interpretive, educational or recreational programs in a public, non-profit or private agency, or (B) any equivalent combination of the required (A) experience and the substitutions below. Substitutions: I. A Bachelor's degree with a major in park and/or recreation management, natural sciences, environmental education, history, park interpretation or museum management may be substituted for the required (A) experience. Special Requirements: None. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Community and Social ServicesOrganization: Department of Conservation & Recreation Title: Seasonal Visitor Services Supervisor- Roxbury Heritage State Park Location: Massachusetts-Boston - 183 Roxbury Street Requisition ID: 260003BJ

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