Customer Service Associate

Walgreens • Saint Albans, WV • 4h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1797914BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 305 6TH AVE,SAINT ALBANS,WV,25177

Full District Office Address: 305 6TH AVE,SAINT ALBANS,WV,25177-02838-17111-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 17111-SAINT ALBANS WV

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Customer Service Representative I

Cognizant • Charleston, WV • 3h ago

Management & Administrative

Customer Service Representative IN OFFICE- Fairburn, GA Job Summary This is a sales support position responsible for providing direct support to all sales colleagues and customers. As a Customer Service Representative, t...

3h ago

Go to Apply

Administrative Assistant- Sr

American Electric Power • Winfield, WV • 8h ago

Management & Administrative

Job Posting End Date 05-08-2026 Please note the job posting will close on the day before the posting end date. Job Summary Responsible for performing administrative support duties within the assigned area. Responsibiliti...

8h ago

Go to Apply

Advisory Analytics Consultant

Oracle • Charleston, WV • 20h ago

Management & Administrative

Job Description We're on a journey to advance how health happens with technologies that empower patients, support clinicians, inspire innovation, and save lives. Our mission? To create a human-centric healthcare experien...

20h ago

Go to Apply

Customer Service Representative

West Virginia Employer • Charleston, WV • 1d ago

Management & Administrative

Kanawha City branch is seeking a qualified customer service-oriented individual to fill teller position. The right candidate will possess: A professional demeanor and able to provide outstanding customer service. The pos...

1d ago

Go to Apply

Customer Service Representative

West Virginia Employer • Elkview, WV • 1d ago

Management & Administrative

1d ago

Go to Apply

RES Help Desk Supervisor (Remote)

GovCIO • Charleston, WV • 1d ago

Management & Administrative

United States Suitability/Public Trust Fully remote Information Technology Overview GovCIO is currently hiring for RES Help Desk Supervisors. These positions will be a fully remote positions within the United States. Res...

1d ago

Go to Apply

FP&A Manager

Dodge Construction Network • Charleston, WV • 1d ago

Management & Administrative

Dodge Construction Network (Dodge) is seeking a strategic and results-driven FP&A Manager to lead efforts around financial modeling, revenue forecasting, business partnering, and annual and quarterly planning. This r...

1d ago

Go to Apply

Junior ServiceNow Developer

GovCIO • Charleston, WV • 1d ago

Management & Administrative

United States Secret Fully remote Information Technology Overview GovCIO is currently hiring for a Junior ServiceNow Developer to assist in the design, development, and maintenance of mission-enabling applications suppor...

1d ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Elkview, WV • 1d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

1d ago

Go to Apply

Vocational Case Manager

The Hartford • Charleston, WV • 1d ago

Management & Administrative

Vocational Case Manager - CT08HE We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your go...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)