Retail Branch Manager

Woodforest National Bank • Columbus, IN • 2d ago

Take the next step toward your new career today!

Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder.We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part ofone ofthe largest employee-owned banks in the country!

The Retail Branch Manager I is responsible for the growth of consumer and business customer relationships, community engagement, and instore partner relationships, while delivering the Woodforest Experience to every customer, every day, every time.

Key Responsibilities:

Achieve branch sales and revenue goals by proactively identifying, marketing, and recommending banking products and services beneficial to the customer.

Must be a "Keeper of the Woodforest Culture" and possess the ability to create energy around Retail objectives and initiatives.

Recruit, train, retain and motivate staff to ensureprofitability, sales, customer experience, compliance, and growth objectives for assigned branches within the region.

Develop and lead innovative strategies to grow, retain and deepen consumer and business relationships.

Proactively grow business deposits and loans through inside and outside business calling.

Enhance customer experience and the reputation of the Bank by warmly and sincerely greeting, engaging, and developing relationships with retail partners and customers.

Embrace and lead a technology driven customer experience.

Lead, partner and execute a community engagement strategy with a Community Development Relationship Manager in order to be an engaged and intrinsic community partner.

Inspire and lead team members to reach their full potential.

Demonstrate flexibility to perform every other duty as assigned.

Competencies Required:

Must be proactive when seeking business outside of the branch.

Inspired, goal oriented, disciplined, team leader with strong interpersonal skills, sales aptitude, and comfortable with outside sales.

Must be open to direct coaching and feedback.

Ability to work flexible or extended working hours to meet business needs; demonstrated reliability.

Demonstrate a passion for taking care of people by exhibiting effective problem-solving abilities, the ability to maintain composure and convey a positive attitude while interacting with customers as well as internal team members.

Knowledge of/or ability to quickly learn products, services, policies, procedures, regulatory guidelines, as well as engaging in as sales and service process.

Ability to maintain the highest level of confidentiality, follow directions, and apply proper policies, procedures and guidelines.

Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment while maintaining accuracy and attention to detail.

Ability to understand instructions, forms, applications, and be familiar with financial statements and credit reports.

Minimum Qualifications/Experience: · 5 years of relevant and transferrable sales and/or customer service experience. OR a Bachelor's degree and 3 years of relevant and transferrable sales and/or customer service experience. · 1 year of experience leading and directing the activities of a sales team is required. · Individuals with this level of experience typically report to an on-site manager; will mentor or lead a team of more junior staff but do not typically have formal management responsibility for personnel decisions. · Previous instore banking experience is preferred, but not required. · Must be positive and engaging. · We prefer candidates who reside within our community

Formal Education & Certification: · High School Diploma or equivalent required.

Work Status: · Full-Time.

Supervisory Responsibility: · Responsible and accountable for all personnel and employment decisions at assigned branch/location.

Travel: · Up to 50% or more outside of branch or as needed by customer.

Working Conditions: · Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Woodforest is an Equal Opportunity Employer, including Disability and Veterans.

Job: *Branch Banking

Organization: *Indiana

Title: Retail Branch Manager

Location: Indiana-Columbus

Requisition ID: 072761

Similar Jobs

In-House Project Delivery Manager

State of Indiana • Seymour, IN • 1d ago

Retail & Hospitality

In-House Project Delivery Manager Date Posted: Apr 28, 2026 Requisition ID: 476704 Location: Seymour, IN, US, 47274 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest emplo...

1d ago

Go to Apply

Restaurant Team Member Part Time

Love's Travel Stops & Country Stores • Saint Paul, IN • 2d ago

Retail & Hospitality

Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% match up to 5% Medical/Dental/Vision Insurance after 30 days Competitive Pay Career Devel...

2d ago

Go to Apply

Maintenance Foreman

State of Indiana • Nashville, IN • 6d ago

Retail & Hospitality

Maintenance Foreman Date Posted: Apr 24, 2026 Requisition ID: 476037 Location: Nashville, IN, US, 47448 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the...

6d ago

Go to Apply

Retail Sales Associate

Harbor Freight Tools • Seymour, IN • 1w ago

Retail & Hospitality

177226BRPosting Title:Retail Sales AssociateJob Description: A Retail Sales Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work...

1w ago

Go to Apply

The Kitchen Cook - PT

TravelCenters of America • Seymour, IN • 1w ago

Retail & Hospitality

There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, t...

1w ago

Go to Apply

Retail Sales Associate - Part Time

AutoZone, Inc. • Franklin, IN • 1w ago

Retail & Hospitality

Job Description AutoZone's store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, a...

1w ago

Go to Apply

Store Clerk

State of Indiana • Butlerville, IN • 1w ago

Retail & Hospitality

Store Clerk Date Posted: Apr 17, 2026 Requisition ID: 475985 Location: Butlerville, IN, US, 47223 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state,...

1w ago

Go to Apply

Wireless Retail Sales Associate - W4216

OSL Retail Services • Columbus, IN • 1w ago

Retail & Hospitality

Overview Ready to unlock unlimited earning potential? You will have unlimited earning potential with $15/hour base pay and uncapped commission! Employees earn $18/hour just hitting minimum expectations and top performers...

1w ago

Go to Apply

Wireless Retail Sales Associate - W1157

OSL Retail Services • North Vernon, IN • 1w ago

Retail & Hospitality

1w ago

Go to Apply

(USA) Service Shop Preventative Maintenance Technician - Seymour, IN (2nd Shift)

Walmart • Seymour, IN • 2w ago

Retail & Hospitality

Position Summary... Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, an...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)