IT Systems Analyst-Supply Chain Systems

Carter's/OshKosh • Braselton, GA • 22h ago

Serving the needs of all families with young children, Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

How you'll make an impact:

The Systems Analyst will be responsible for supporting systems that are within the distribution center as well as those that interact such as integration and order management. The Analyst will monitor systems and troubleshoot to identify the location and cause of operational issues and develop solutions. The Analyst will also perform testing functions that will include new processes and modifications to existing processes.

This role typical reports to the Manager and is based in our Braselton Distribution center in our on-site

work environment.

PRODUCTION SUPPORT AND ROOT-CAUSE ANALYSIS (75%)

Conduct first-level troubleshooting for operational, functional and systems issues within the DC, including DC processes, use of warehouse management systems, Host Systems/ERP, Warehouse Control Systems, Sortation Systems, and handheld devices/printers.

Develop functional specifications and requirement documentation (standard operating procedures) using thorough business and functional perspective and expertise. Contribute input regarding any process changes that impact the DC.

Remote Support of North American Distribution Centers

Responsible for production system support which includes analyzing root cause and driving to correct issues from repeat occurrences.

Review, analyze and evaluate business system functions and along with user needs for business process improvements to communicate business position on, upgrades, system enhancement, or issue resolution.

Analyze and determine whether issues are within the WMOS or are created by one of the many systems that interact with the WMOS to operate the DC (unit sorter, unit pick, conveyor

control & automated storage and retrieval systems).

Use SQLs to query the database and make dashboards/reports for Operations.

Monitor system activities and communicate issues to both Leadership & fellow team members in a timely manner with appropriate level of details.

Provide assistance and training to warehouse management systems users and assist with SOP writing/revisions as necessary.

TESTING/PROJECT WORK (25%)

Perform hands-on execution of test scenarios, documentation of all test conditions covering each test scenario, and proper logging of defects.

Develop and execute test cases as part of System Testing for SDNs delivered by Manhattan or supporting on-going projects.

Test new systems processes, enhancements and fixes for all DC utilized systems including WMOS, WCS, Lightning Pick, Mathews, Knapp, SDI, Beumer and future vendors.

We'd Love to hear from you if: (Requirements section)

Must have:

Experience with Manhattan WMOS (Warehouse Management for Open System) and/or Manhattan Active preferred.

Strong time management, organizational and verbal and written communications skills, with an ability to express complex technical concepts.

Excellent analytical, problem-solving and conceptual skills and the ability to take an innovative approach to business problems.

Strong interpersonal skills with a focus on teamwork, sharing knowledge and expertise as it relates to the role.

Able to work effectively both alone and in team/cooperative development efforts.

Rotating on-call schedule supporting multiple facilities, across North America, during non-business hours.

Preferred skills and experience:

Experience in a Business Analyst role in a Distribution Center

Bachelor's degree or equivalent preferred

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Similar Jobs

Embedded Software Engineer

Actalent • Duluth, GA • 12h ago

IT & Engineering

Job Title: Embedded Software EngineerJob Description This role focuses on designing, developing, debugging, testing, and maintaining software for embedded systems that power connected devices. You will work across mature...

12h ago

Go to Apply

Pharmaceutical Science Technician

Astrix Technology • Athens, GA • 3d ago

IT & Engineering

Pharmaceutical Science Technician Laboratory Athens, Georgia, US Added - 25/04/2026 Pay Rate Low: 20.00 | Pay Rate High: 20.00 Pay Rate Low: 20.00 | Pay Rate High: 20.00 Our client is a global, research-driven pharmaceut...

3d ago

Go to Apply

Pharmaceutical Filling Technician - Night shift

Astrix Technology • Athens, GA • 3d ago

IT & Engineering

Pharmaceutical Filling Technician - Night shift Manufacturing Athens, Georgia, US Added - 25/04/2026 Pay Rate Low: 20.00 | Pay Rate High: 20.00 Our client is a global, research-driven pharmaceutical manufacturer focusing...

3d ago

Go to Apply

Electrical Assembly

MP Equipment, LLC • Gainesville, GA • 1w ago

IT & Engineering

Job Type Full-time Description Assemble Mechanical and Electrical parts, pieces or products using a variety of tools and equipment according to required specifications. Requirements Prepares work to be completed by study...

1w ago

Go to Apply

Director, Electrical Licensing & Compliance

ABM Industries • Cumming, GA • 1w ago

IT & Engineering

Overview The Director, Electrical Licensing and Compliance will lead ABM's Energy and Power Solutions strategy and execution of electrical licensing, permitting, and regulatory compliance programs across all applicable j...

1w ago

Go to Apply

Rehabilitation Technician

Aegis Therapies • Suwanee, GA • 1w ago

IT & Engineering

Rehabilitation Technician Let Aegis Therapies Help Jump-Start Your Healthcare Career Today! Job Type: Full-time Schedule: 40 hours per week Setting: Rehabilitation Center, Skilled Nursing Facility Location: Salude The Ar...

1w ago

Go to Apply

Electrical Engineer 2 - Suwanee, GA

M. C. Dean • Suwanee, GA • 1w ago

IT & Engineering

Overview About M.C. Dean M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation's most mission-critical facilities, secure environments, complex infrastructure...

1w ago

Go to Apply

Electrical Engineer 3 - Suwanee, GA

M. C. Dean • Suwanee, GA • 1w ago

IT & Engineering

1w ago

Go to Apply

Express Technician

Hendrick Automotive Company • Duluth, GA • 1w ago

IT & Engineering

Gwinnett Place Honda Location: 3325 Satellite Blvd, Duluth, Georgia 30096 Summary: The Lube Technician is responsible for performing express lube duties on vehicles. Supervisory Responsibilities: This job has no direct s...

1w ago

Go to Apply

Express Tech

Hendrick Automotive Company • Duluth, GA • 1w ago

IT & Engineering

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)