Customer Service Associate

Walgreens • Fallston, MD • 2h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1797253BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 2101 FALLSTON RD,FALLSTON,MD,21047

Full District Office Address: 2101 FALLSTON RD,FALLSTON,MD,21047-01425-19144-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 19144-FALLSTON MD

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

customer service associate

Dollar Tree • Catonsville, MD • 2h ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

2h ago

Go to Apply

Equal Employment Manager

U.S. Army Corps of Engineers • Baltimore, MD • 8h ago

Management & Administrative

Summary About the Position: Manages the Equal Employment Opportunity (EEO) program for the U.S. Army Corps of Engineers, Baltimore District (NAB). The position is administratively assigned to the U.S. Army Corps of Engin...

8h ago

Go to Apply

Administrative Professional III

Intrepid Solutions and Services • Aberdeen Proving Ground, MD • 9h ago

Management & Administrative

Overview Darkblade Systems, a CIS Secure company, has an opportunity for an Administrative Professional III supporting a new program located at Aberdeen Proving Ground, MD. Responsibilities Administrative / technical wor...

9h ago

Go to Apply

Administrative Professional II

Intrepid Solutions and Services • Aberdeen Proving Ground, MD • 9h ago

Management & Administrative

Overview Darkblade Systems, a CIS Secure company, has an opportunity for an Administrative Professional II supporting a new program located at Aberdeen Proving Ground, MD. Responsibilities Administrative / technical work...

9h ago

Go to Apply

Administrative Fellow

Ascension Health • Baltimore, MD • 9h ago

Management & Administrative

Your future role at a glance Location: Baltimore, MD Facility: St. Agnes Hospital Department: Administration Schedule: Day Shift | Full-time Salary: $65,712.77 - $91,599.55 per year Life at Ascension: Where purpose meets...

9h ago

Go to Apply

AI Governance Manager

OneMain Financial • Baltimore, MD • 1d ago

Management & Administrative

We are seeking an experienced AI Governance Manager to Lead and scale our AI governance program. In this highly visible role, you will shape how the organization responsibly designs, implements, and monitors AI technolog...

1d ago

Go to Apply

Employment Services Manager

Maryland Department of Transportation • Baltimore city, MD • 1d ago

Management & Administrative

? Employment Services Manager Salary $91,761.00 - $142,914.00 Annually Location Baltimore City Job Type Full Time Job Number 0886-MTA-EMPSERMA-04/26-MA Department Maryland Transit Administration Opening Date 04/24/2026 C...

1d ago

Go to Apply

Customer Service Associate I

Dollar Tree • Hampstead, MD • 1d ago

Management & Administrative

1d ago

Go to Apply

Customer Service Associate I

Dollar Tree • Hampstead, MD • 1d ago

Management & Administrative

1d ago

Go to Apply

Operations/Service Manager III

Burlington • Dundalk, MD • 1d ago

Management & Administrative

Position Overview Are you a proven leader with a strong drive to succeed? Do you work well in a process-driven environment where organization and efficiency are critical to success? Are you an expert multitasker who woul...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)