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Receptionist And Administrative Assistant

TEKsystems • Lake Zurich, IL • 2h ago

Job Description

-Sitting at the front desk of the corporate HQ.

-Greet visitors and answer phones.

-Assist customer service (run reports, follow up on orders, data entry in customer specific portals).

-Answer front desk phone.

-Help with various administrative duties.

-Act as a backup to the customer service department for inbound calls and order entry when they have influx of work or when team members are out on PTO.

-During down time and in between tasks, find additional tasks to do to stay busy. Being proactive with finding other tasks to do. (15-20% of the day)

Front Desk & Communication:

Answer and direct incoming phone calls in a courteous and professional manner

Greet and assist visitors and clients upon arrival

Manage front desk operations including mail, packages, and general inquiries

Customer Service Support:

Assist the Customer Service team with generating and updating customer reports

Enter shipment status and tracking information into customer portals accurately and promptly

Monitor and ensure the smooth operation of EDI (Electronic Data Interchange) transactions

Provide proactive order and shipment status updates to customers via email or phone

Follow up on customer orders that are on hold and work with relevant departments to resolve issues

Collaborate with warehouse, sales, and manufacturing teams to ensure timely delivery and order fulfillment

Qualifications

Must Haves:

1+ year of front desk experience

1+ year of office customer service experience (preferred to have someone who is familiar with manufacturing)

HS Diploma required

Nice Haves:

ERP software

Previous order entry and customer service experience

Data Entry

Job Type & Location

This is a Contract to Hire position based out of Lake Zurich, IL.

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Lake Zurich,IL.

Application Deadline

This position is anticipated to close on May 11, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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