Administrative Supervisor, Student Health Center

Rochester Institute Of Technology • Rochester, NY • 1h ago

Essential Duties & Responsibilities

Serves as a resource for state and university immunization requirements and answers questions from students and parents.

Management and oversight of Wellness Staff Assistants.

Oversees insurance information collection and utilization. Assists students and providers, including accepting payment for services, invoices/posts amounts in EMR, and makes follow-up appointments

Generates special reports/queries from EMR or other sources as requested.

Assists with cross-trained support functions as needed, including opening and closing of the health center and schedule management as required; ensures cross coverage of support functions in all areas of the department.

Serves as a coordinator for outreach efforts to students for illness prevention.

Other duties as assigned.

Knowledge, Skills, & Abilities

Knowledge of strategic planning and program development in wellness services

Knowledge of electronic health records

Skill in guiding and motivating a diverse team of wellness professionals

Skill in policy development and compliance management

Ability to convey complex information in accessible terms to diverse or multicultural audiences

Ability to forge partnerships and collaborate effectively with various stakeholders

Minimum Education & Experience

Bachelor's degree in related field

3 years of relevant experience

Equivalent combination of experience and education may be considered

Job Level Overview

Management and People Leadership Level 1 - Functions as a front-line supervisor of a work unit, focusing on supervising and setting day-to-day tasks for staff, maintaining schedules, checking work, and supporting daily services to ensure operational efficiency.

Additional Details

The Student Health Center offers primary health care services to approximately 10,000 students each year, taking a holistic approach to care. Our team is dedicated to supporting students' well-being by helping them learn to make healthy choices and effectively utilize health care services. This role is responsible for overseeing the individuals and processes that are crucial for ensuring timely care for RIT students and for maintaining efficient front-office operations.

Visit our website to learn more: https://www.rit.edu/studenthealth/

Preferred Qualifications:

Minimum 1 year of management experience

Experience in medical office settings and operations

Experience with electronic medical records

Strong communication and collaboration skills

Remote Work Eligibility:

On-campus position

FLSA Category

Exempt

Work Location

On Campus

Compensation

$62,353 - $65,000

Application Materials

When you are ready to complete an application for this position please be prepared to submit the below requested information. This will be required to ensure your application is processed in a timely manner.

Cover Letter, Curriculum Vitae or Resume

Candidates must be eligible to work in the United States.

Additional Details

In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law.

If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to hr@rit.edu. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

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