Administrative Assistant I - Center for Family Medicine

Cleveland Clinic • Akron, OH • 3h ago

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.

As an Administrative Assistant for the Center for Family Medicine, you will perform a variety of administrative and clerical duties to support departmental operations, including scheduling appointments, answering and triaging phone calls, greeting patients and visitors, and managing correspondence. In this role you will facilitate the discharge process, including referrals to other providers and the scheduling of tests and procedures.

A caregiver in this role works days from 8:00 a.m. - 5:00 p.m.

A caregiver who excels in this role will:

Perform various administrative duties to support assigned areas, such as scheduling, handling phone calls, greeting customers and correspondence.

Manage and prioritize multiple assignments simultaneously and effectively.

Act as a liaison between internal and external customers by greeting customers and answering and triaging phone calls.

Administer calendars and schedule management.

Compose and prepare various correspondence, such as reports, forms, presentation materials and messages.

Provide coverage of other areas, such as front end, point of service and registration.

Minimum qualifications for the ideal future caregiver include:

High School Diploma or GED

One year of office experience

Experience using Microsoft Office Suite products (Outlook, Word, Excel and PowerPoint)

Preferred qualifications for the ideal future caregiver include:

Two years of college or business school

Typing proficiency of 35 WPM with accuracy

Healthcare clerical experience

Physical Requirements:

Ability to perform work in a stationary position for extended periods

Ability to operate a computer and other office equipment

Ability to travel throughout the hospital system

Ability to communicate and exchange accurate information

In some locations, ability to move up to 20 pounds

Personal Protective Equipment:

Follows standard precautions using personal protective equipment.

Pay Range

Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

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