Lead Server, SET (Full Time)

Spanish Peaks Mountain Club • Newport Beach, CA • 3h ago

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

If you are an internal applicant, please log into Workday and apply for your application to be considered.

Please Click Here (https://www.myworkday.com/montage/d/task/2998$46522.htmld) to apply internally.

At Pendry , I t's All Because of YOU!

Lead Server

Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun . At Pendry, we know our success is all because of you. Here, you're not just an associate but a passionate creator of authentic, personalized experiences. You'll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Pendry is more than a job; it's a way of life. Don't just imagine the possibility-join us.

Your Journey

Supervise the day-to-day functions of the restaurant while providing excellent customer service and actively contributing to department requirements and standards

Provide guidance, direction, and support to the server team, leading by example and fostering a positive work environment.

Assign duties and responsibilities to servers, ensuring appropriate coverage and staffing levels based on business needs.

Coach and mentor servers to improve performance, enhance service skills, and achieve service excellence.

Conduct ongoing training sessions on menu knowledge, wine service, upselling techniques, and customer engagement strategies.

En sure food and beverages are being served in a professional and timely manner

Assist guests with menu selections, providing recommendations and answering questions about ingredients, preparation methods, and dietary restrictions.

Promote menu items, specials, and promotions to guests, using suggestive selling techniques to increase sales and enhance the dining experience.

Maintain cleanliness and organization in the dining area, including clearing and resetting tables, wiping surfaces, and replenishing condiments.

Monitor the set up and maintenance of the venue(s) to ensure all side work is complete

Interact with guests to ensure a positive guest experience

Attend daily pre-shift meetings

Assist with ongoing service training

Assist with the completion of daily shift reports as needed

Deliver on guests' expectations and have the desire to create WOW moments

Perform additional duties as assigned that may be outside of the normal scope of duties, based on business needs

About You

You enjoy being an active business partner and passionate about s pirits , w ine , and food

You are personable and love engaging with guests

You are open to learning, developing, and growing both yourself, personally, and helping others do the same

You are trustworthy and have integrity

Must Haves

Ability to work a flexible schedule, including weekends and holidays

Ability to collaborate in a team environment

Basic communication skills

One year minimum of experience in food and beverage operations

Prior supervisory experience, a plus

Prior micros or other systems experience , a plus

Luxury hotel experience , a plus

You Will Enjoy

Free mea ls

Free uniforms and cleaning

Ongoing community outreach events

Hotel discounts

Associates' events throughout the year

Healthcare benefits

401k retirement plan with company matching

Physical Requirements

Ability to stand and exercise mobility for extended periods of time during your scheduled shift

Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift

Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi - regular basis

At Pendry, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer - veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodatio n in order to apply for a position (or their representative) should contact the People department directly at your preferred location.

The pay scale for Lead Server, SET is $18.00 per hour.

The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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