ENTERPRISE RISK GOVERNANCE PROGRAM MANAGER
WHAT IS THE OPPORTUNITY?
Under direction of the SVP, Enterprise Change Risk Management and Product Risk Oversight this position supports the second Line of Defense Enterprise Risk function and assists with the managing the portfolios within Change Risk and Product Risk Management. The Enterprise Risk Program Manager is responsible for providing advisory and oversight for Change Risk and Product Risk, with a particular focus on strengthening risk assessments, reporting and governance efforts to support decision-making. This position provides an excellent opportunity to strengthen adherence to the risk management framework, which includes risk identification and assessment; risk measurement; risk controls; and risk monitoring and reporting to improve change and product risk outcomes.
WHAT WILL YOU DO?
Assist in maintaining the Enterprise Change Risk Management Framework and Product framework, Policy, Standards, and second line of defense Procedures annual review and refresh process.
Work collaboratively with assigned business or corporate unit(s) to embed an understanding of the Change Risk and Product Risk
Review, challenge and monitor 1LOD change risk and product risk assessments, and alignment with risk appetite
Review and challenge practices against CNB enterprise risk framework and policies, including but not limited to CNB Client Product and Suitability Policy, and Enterprise Change Risk Management Policy, Risk and Control Self Assessments (RCSA's), Key Risk Indicators (KRI's), Operational Risk Events (ORE) reporting, and issue resolution
Understand material existing and emerging risks which align with assigned business or corporate unit(s) to ensure operation within risk appetite and fair representation of the operational risk profile for Product and Change Risk
Review and challenge whether 1LOD strategic priorities and new product offerings sufficiently consider change and product risk when applicable and whether the risks have been adequately assessed across all strategic priorities
Provide advisory, oversight, and challenge to 1LOD development and implementation of business processes, procedures, and controls to adhere to change and product risk governance and policy requirements
Review and challenge 1LOD risk acceptances and new business initiatives
Credibly challenge 1LOD risk monitoring and reporting and related protocols, in conjunction with risk @type teams, including metric trigger explanations and associated action plans
Review and challenge 1LOD control testing and monitoring plans, the adequacy of control management activities and assessment results, and risk mitigation strategies to address gaps in control design or operating effectiveness for product and change risk management
Review and challenge regulatory remediation activities in assigned coverage areas to ensure product and change risk exposures associated with known control deficiencies are addressed. This includes providing oversight and challenge during the Issue Management Lifecycle, which may include issue details; root cause analysis; action plan; material issue changes; management's completion of the required and/or committed corrective actions with supporting evidence; control management activities; and sustainability.
Review and challenge self-identified issues and escalation in assigned coverage areas, including challenge of issue ratings, corrective action plans, due date extensions, and thematic issues in accordance with the CNB Issue Management Policy
Influence and monitor progress of action plans to improve the risk and control environment arising from risk assessments, risk monitoring, internal and external events, and regulatory exams
Exhibit high attention to details in identifying, aggregating, and communicating issues and control gaps to appropriate stakeholders
Lead with the preparation of status reports, key metrics and other Change and Product Risk reporting information as requested by management, the Risk Committee or RBC.
Contribute to ad-hoc assignments/special projects
Maintain awareness of current regulatory/industry trends impacting the Bank's enterprise risk management program or practices.
Maintain familiarity of, and technical expertise with, business unit(s) organizational structure, personnel, activities and products, new product development, financial performance, and risk and problem areas
Support and facilitate audit and regulatory exam activities related to Product and Change Risk
Build effective relationships, alliances, and strategic partnerships across CNB and RBC to help deliver results and to ensure opportunities are identified, analyzed, and managed appropriately. Understand interdependencies to achieve success.
Provide guidance to colleagues on the application of the ECM Framework, Policy, Standards, and Procedures, including but not limited to providing training, communication, and intranet resources.
Maintain training and communication around ECM Framework, Policy, and Standards through the bank's required learning system; and 2LOD procedures to raise awareness and educate impacted colleagues on requirements.
WHAT DO YOU NEED TO SUCCEED?
Required Qualifications
Bachelor's Degree or equivalent
Minimum 5 years of risk management, change risk management , product risk management and governance experience.
Minimum 5 years of banking or financial industry experience.
Minimum 5 years of project or program management experience.
Additional Qualifications
Strong understanding of three lines of defense risk management structure and requirements
Strong understanding of Risk Management/Operational Risk Management/Change Risk and/or Product Risk
Strong knowledge of internal control management practices and testing methodology with proven experience in controls management design and/or execution
Strong knowledge of issue management practices with proven experience in issue resolution
Ability to handle complexity and ambiguity
Ability to deal effectively with conflict
Well-developed influencing skills
Demonstrated ability to think critically and facilitate change through collaborative effort.
Self-motivation, discipline, task focus, the ability to structure and present work and a proven record of delivering high quality results within strict deadlines.
Ability to work in a matrix environment
Strong computer skills with knowledge in basic software programs like Microsoft Word, Excel, and PowerPoint.
Must have functional knowledge of SharePoint.
Understanding of banking industry and the client expectations that constitute premier client service.
Possess superior organizational, verbal, and written communication and presentation skills.
Must be able to convey complex concepts in a clear and concise manner.
Strong interpersonal/teamwork skills with the ability to effectively communicate and interact professionally with all levels of individuals including executive management, both internally to CNB and externally to the community and public.
Possess the ability to work on several projects simultaneously and meet deadlines, specifically have the ability to multitask and prioritize several concurrent initiatives
Ability to work with a cross-functional stakeholder group.
Ability to effectively communicate with stakeholders, project members, and partners.
Extremely organized with strong time-management skills.
Detail oriented, analytical, and inquisitive.
Experience in design and learning development materials
WHAT'S IN IT FOR YOU?
CompensationStarting base salary: $99,000 - $176,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
Generous 401(k) company matching contribution
Career Development through Tuition Reimbursement and other internal upskilling and training resources
Valued Time Away benefits including vacation, sick and volunteer time
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
Career Mobility support from a dedicated recruitment team
Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our https://careers.cnb.com/benefits.
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at https://www.cnb.com/about-us.html.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
