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The Clinical Manager Assistant performs multiple tasks in the office. The main role is to provide support for the Clinical Manager as well as performing other functions in the branch. The Clinical Manager Assistant will be the first line of contact for physician and patient calls, function as the inpatient coordinator, follow up on labs, durable medical equipment, and intake. Other duties include case conference prep, discharge/recert process, entering faxed orders, & quality/performance improvement data entry. This non-exempt position will report to the branch director.
Clinical Manager Assistant Essential Functions:
Clinical
Receive phone calls from physicians, facilities, staff, and patients/caregivers with appropriate follow up.
Entry of verbal orders into Home Care Home Base.
Ensure all referrals have the essential documents required. Follow up to obtain missing information to ensure a complete referral.
Monitors status of patients in the hospital to ensure adequate care coordination. Including follow-up to ensure transfer paperwork is completed and sent to the facility.
Monitors status of pending labs facilitates needed follow-up and communicates result to physicians and other personnel, as appropriate.
Assist the Clinical Manager in the Discharge/Recert Audit process.
Complete assigned workflow timely.
Assist the Clinical Manager with managing various system reports for the effective care coordination and utilization management that promotes positive patient outcomes.
Provides direct patient care, as necessary, in accordance to scope of practice, plan of care and physicians order, and in coordination with other members of the health care team.
All other duties as assigned.
Administrative
Prepares patient list and necessary document for weekly case conference.
Monitors incoming faxes, reports information to appropriate personnel and enter faxed orders into Homecare Homebase.
Assist in quality/performance improvement process by entering data as needed.
Use your skills to make an impact
Required Experience/Skills:
Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices
Have at least 1 year of home health experience.
Current Drivers License, vehicle insurance, and access to a dependable vehicle or public transportation.
Current CPR certification required.
Ability to organize tasks, develop action plans, set priorities and function under stressful situations.
Efficient in use of Microsoft products (i.e. Word, Excel, etc.)
Ability to work independently, under general instructions, and with a team.
Computer proficiency: comfortable working with and on computers as well as within multiple systems simultaneously
Performs both field and remote work as needed
Must read, write, and speak fluent English.
Must understand the issues related to the delivery of home health and hospice services and be able to solve problems effectively.
Must possess knowledge of Medicare guidelines governing home health agencies.
Must have exceptional customer service skills and be able to communicate well with referral sources, patients, family members, and agency employees.
Must be organized, detail-oriented, and possess effective communication skills both orally and in writing.
The ability to communicate with a diverse number of individuals is required.
Performs other related duties as assigned
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$58,300 - $80,300 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at?CenterWell.com.
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Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources
