Working Title: Workflow Automation Specialist
Job Class: Management Analyst 2
Agency: Children Youth & Families Dept
Job ID : 93317
Location : St. Paul
Telework Eligible : Yes
Full/Part Time : Full-Time
Regular/Temporary : Limited
Who May Apply : Open to all qualified job seekers
Date Posted : 04/25/2026
Closing Date : 05/08/2026
Hiring Agency/Seniority Unit : DCYF / DCYF Central Office MAPE
Division/Unit : DCY - Central Office / GCO Legal Operations
Work Shift: 8:0 AM - 4:30 PM
Work Hours : Day Shift
Days of Work : Monday - Friday
Travel Required : No
Salary Range: $25.67 - $37.26 / hourly; $53,598 - $77,798 / annually
Classified Status : Unclassified
Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE
End Date : 06/30/2027
FLSA Status : Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
The Department of Children, Youth, and Families is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DCYF does not participate in E-Verify.
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
* Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) (Within Minnesota or neighboring states) and flexible hours options are available.
*This position is temporary and includes full state fringe benefits; the position is expected to last up to one year.
Help modernize the legal function that serves Minnesota's children, youth, and families. The Department of Children, Youth, and Families (DCYF) General Counsel's Office (GCO) is hiring a Workflow Automation Specialist to transform manual, administratively burdensome processes into modern, scalable solutions. You will lead the full lifecycle of automation delivery-from discovery and requirements to design, build, deployment, and optimization-using Microsoft 365 and no-code/low-code tools. Your work will directly reduce cycle times, improve quality, and strengthen compliance across legal intake and operations.
What you'll do
Discover, analyze and map current legal and administrative workflows to identify automation solutions based on performance gaps, and improvement opportunities.
Design, build, and refine automated solutions using Microsoft 365 (Power Automate, SharePoint, Teams, Forms/Lists, Planner) and legal technology integrations.
Implement end-to-end automations for intake triage, issue routing, approval flows, task generation, notifications/escalations, status tracking, metadata capture, and audit logging.
Translate complex legal and business needs into practical, compliant technical designs; document solutions and provide light training to support adoption.
Enable a citizen-developer ecosystem: create guides, offer training, and support sustainable automation adoption across the GCO.
Monitor, troubleshoot, and optimize workflows to ensure reliability, accuracy, and compliance; partner with attorneys, paralegals, and operations leaders to align solutions with the Legal Technology Roadmap.
What success looks like
Cycle time reduction of prioritized processes (target 30-40%).
Automation coverage expanded across 5-7 priority workflows with strong user adoption.
Quality & compliance: lower error rates, improved audit readiness, and clear governance/controls.
Minimum Qualifications
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.
Two (2) years* of experience in designing, managing or improving organizational systems, workflows, or platforms leveraging no-code/low code development tools such as Microsoft power platform (Power Apps, Power Automate, SharePoint).
*An associate's degree in computer science, information technology, math, science, engineering, business administration or a related degree may substitute for six (6) months of experience. A bachelor's degree in the following above may substitute for twelve (12) months of experience.
Applicants who meet the above experience requirements will be further evaluated based on the following during the interview process:
Strong communication skills for user adoption, training and stakeholder engagement.
Preferred Qualifications
Experience in legal operations, legal technology, or legal, regulatory and compliance-driven environments.
Variety of experiences working effectively with others from different backgrounds and cultures.
Additional Requirements
It is the policy of the Department of Children, Youth, and Families that the individual selected for this position successfully complete a background investigation prior to employment, that may include the following components:
Reference check
Criminal Background check
Fingerprinting check (MNJIS/CJIS)
Driver's License Check
Personnel File Review: all current and former public sector employees
Additional assessment may be required during the interview process
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
