HVAC Account Manager (Outside Sales)

Etna Shared Services • Grand Rapids, MI • 2h ago

Our HVAC department is growing rapidly! If you have 5+ years of HVAC industry sales experience, a drive to hunt for and win new business accounts, and a passion for building strong long-term customer partnerships, this is an exciting opportunity!

Join the team that has been powering growth and an excellent reputation for over 60 years! Etna Supply is an industry leader in plumbing, heating, underground, municipal, and fire protection wholesale distribution throughout Michigan, Indiana, Ohio, and Wisconsin. We are committed to sound financial principles, building partnerships that foster teamwork, and striving for continuous improvement. We are dedicated to fairness, integrity, and respect.

What We Offer:**

Competitive compensation and uncapped commission!

Company provided vehicle

401(k) with company match

Medical, Dental, and Vision Insurance

Company provided and Voluntary Life Insurance

Short Term and Long-Term Disability

and more!

Typical Responsibilities:

As an HVAC Account Manager, you will play a key role in expanding our customer base and relationships and supporting contractors with the products and expertise they need to succeed.

Meet or exceed the expectations of our customers by providing a positive customer experience

Identify and pursue new business opportunities through prospecting, cold calling, and relationship development I moved this up the list as top duty

Manage and grow assigned customer accounts while maintaining strong relationships with HVAC contractors and customers

Conduct sales calls to follow up on customer inquiries and identify new opportunities

Generate price quotes and prepare bids that meet customer expectations for quality and value

Negotiate pricing for larger or high-volume customer opportunities

Coordinate with internal teams to ensure timely and accurate order fulfillment

Educate others, both internal and external, about HVAC

Assist with customer deliveries when necessary

Support the credit department with account follow-up and payment collection when needed

Participate in customer events and relationship-building activities

Maintain a professional image as a representative of the company

Adhere to all company safety policies and maintain regular and reliable attendance

Qualifications

Minimum 5 years of HVAC industry sales experience

Strong knowledge of HVAC products and systems

Strong cold calling, sales, negotiation, and relationship-building skills

Ability to meet or exceed sales goals while maintaining acceptable profit margins

Working knowledge of Microsoft Office and Eclipse software preferred

Strong communication, interpersonal, time management, problem-solving, and self-motivation skills

Ability to travel regularly within the assigned territory

Licenses

Valid driver's license with an acceptable driving record

Physical Requirements and Work Environment

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