Technical Account Manager

Bentley Systems • California, California • 2w ago

Location: Home-based, California

Position Summary:

Are you ready to shape the future of infrastructure-alongside customers who are changing the world?

At Bentley Systems, you'll join a global team of passionate experts helping the world design, build, and operate more resilient, sustainable infrastructure. As a Technical Account Manager (TAM), you'll serve as a trusted technical advisor to Bentley's most strategic customers, guiding technical strategy, influencing outcomes, and driving long-term value.

In this role, you'll sit at the intersection of technology, strategy, and relationships-partnering closely with Account Managers and cross-functional Bentley teams to deeply understand customer challenges and align Bentley's industry-leading solutions to their business goals. You'll play a critical role in strengthening partnerships, expanding customer success, and enabling meaningful technical and commercial outcomes.

Responsibilities:

Serve as the technical expert for strategic customer accounts, helping teams and customers understand Bentley's products and how they solve real business problems.

Partner closely with Account Managers and customers to build technical account strategies, lead discovery conversations, and identify value-driven solutions.

Design and recommend tailored infrastructure software solutions based on customer needs, workflows, and industry standards.

Define scopes of work to support successful implementations and deliver user training when needed.

Collaborate with Product, Services, and Marketing teams to share customer insights, influence product improvements, and support new go-to-market initiatives.

Deliver technical presentations, demos, and proof-of-concepts that clearly communicate product value and impact.

Address technical questions and objections while highlighting Bentley's competitive advantages.

Create sales-ready technical content, including presentations, videos, datasets, and proposal contributions.

Stay current on industry trends, emerging technologies, and competitors to provide informed guidance to customers and internal teams.

Support technical proposals and RFP responses, building trusted relationships as a go-to subject matter expert.

This is a full-time, individual contributor role expected to work 40 hours per week.

Ability to travel 35% of the time is required.

Requires sitting or standing at will while performing work on a computer (or any other physical requirements (https://www.bls.gov/ors/factsheet/visual-overview-of-physical-demands.htm) ).

Qualifications:

Bachelor's degree in Civil Engineering, Construction Management, or a related field; or equivalent professional experience

5-7 years in a technical role such as pre-sales, solutions engineering, technical consulting, or enterprise account management - ideally within the Architecture, Engineering, or Construction (AEC) industry

Experience within the Transportation Industry, ideally directly working with DOTs

Familiarity with Bentley's solution portfolio (e.g., ProjectWise, MicroStation, OpenRoads, SYNCHRO) preferred

Background in solution sales, technical consulting, or customer-facing advisory roles is a plus

Strong written and verbal communication skills, including confidence presenting to technical and business audiences

Proven ability to build strong relationships and collaborate effectively across teams

Comfortable working independently while managing multiple priorities in a fast-paced environment

What We Offer:

A great Team and culture - please see our colleague video .

An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction - watch this short documentary about how we got our start.

An attractive salary and benefits package.

A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups.

A company committed to making a real difference by advancing the world's infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success stories for an insight into our global impact.

LI-CS1

LI-REMOTE

? About Bentley Systems

Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. www.bentley.com

Equal Opportunity Employer:

Bentley is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, disability, pregnancy, protected veteran status, religion, national origin, age, genetic information or any other protected characteristic. This commitment extends to all aspects of employment, including, but not limited to, hiring, placement, promotion, compensation, and training. Know Your Rights as an applicant under the law.

Bentley Policy on EEO, Affirmative Action and Pay Transparency Non-Discrimination

Bentley participates in e-Verify / Bentley participate in e-Verify / Right to Work Notice

Request an Accommodation:

As an Equal Opportunity Employer, Bentley is committed to providing reasonable accommodations to applicants with disabilities. We encourage you to request a reasonable accommodation if you are not able to fully use or access our online application system. You can make an accommodation request by calling 610-458-5000 or sending us an email at disabilityrequest@bentley.com

Equal Opportunity Employer/Minorities/Females/Veterans/Disabled

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